Patient Experience Team: Wye Valley NHS Trust

Patient Experience Team at Wye Valley NHS Trust. Passionate about improving patient experience and volunteering. This account is not monitored 24/7.

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

Great to welcome our service users supporting improvement through the PLACElite audit. If you would like to find out more about becoming involved please email [email protected] #IamExperienceofCare

[Wye Valley NHS Trust @WyeValleyNHS]

Experience of Care Week saw us launch PLACE-lite. Patient Led Assessment of the Care Environment (PLACE) is an annual audit involving patient assessors. PLACE-lite allows a more regular targeted approach. We are pleased to be working in partnership with our service users.

[Wye Valley NHS Trust @WyeValleyNHS]

Visiting restrictions at Ross Community Hospital wards have now been lifted today, following a recent outbreak of Norovirus. However, Arrow Ward, Ashgrove Ward & Frome Ward at Hereford County Hospital are closed to visitors https://t.co/YBbBt1MFmV

[Wye Valley NHS Trust @WyeValleyNHS]

Use the right NHS service and save our emergency departments for those who really need them. Unless you attend with a genuine life-threatening emergency, you may be re-directed to a more appropriate service or face an extremely long wait - visit https://t.co/XeKITO8BkV

[Healthwatch Herefordshire @HWHerefordshire]

HEALTH LITERACY PROJECT - GET INVOLVED 🙋‍♀️
Online Survey:
https://t.co/LaRb99PQ3Z

Amy, our Engagement Officer has been to Quay House Medical Centre engaging with patients for the #HealthLiteracy project. Are you given information in an effective format and way? Tell us more!

[Wye Valley NHS Trust @WyeValleyNHS]

To all our staff & volunteers at WVT on #NationalComplimentDay, thank you for your hard work and dedication. You truly are our NHS Heroes. We love to see our staff giving others a shout out - here are just a few that have been shared about our #amazingWVTstaff

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

Another amazing example of the dedication shown by our volunteers. David never fails to have a smile on his face #amazingWVTvolunteers

[Wye Valley NHS Trust @WyeValleyNHS]

We are celebrating David for his 5 years of volunteer service with WVT. David is flexible, diligent, and cheery. He clearly displays the trust values of compassion, accountability, respect, and excellence, and we’re so glad for his ongoing commitment. #amazingWVTvolunteers

[NHS Herefordshire & Worcestershire @NHS_HW]

If something in your body doesn’t feel right, don’t carry the worry of cancer with you.

Tests could put your mind at rest. Until you find out, you can’t rule it out.

Contact your GP practice. https://t.co/4Jm81Htfmn

[NHS Herefordshire & Worcestershire @NHS_HW]

An amber Cold-Health Alert is in place for the whole of England this week.

Remember that other people, such as older neighbours, friends, and family members, may need a bit of extra help this winter.

There’s lots you can do to help others ➡️ https://t.co/Stq8FYxwSR

[TaurusHealthcare/Herefordshire General Practice @TaurusHlthCare]

Our Talk Wellbeing team is out and about again this week, as below.
Why not start the new year by coming to say hello, meet the team and see how we can help to keep your heart happy, reduce your risk of stroke and help you stay in control of your health.
https://t.co/wuCzPTGgfe

[Talk Community 🌈 @_TalkCommunity]

Do you run a community group, provide an essential service, or host local events?
Reach a new audience on our directory!

Simply go to the Services and Groups or What's On page, and click the green' Add an Event' or 'Add a Service/Group' button!

https://t.co/iWZfSmNJO5

[Healthwatch Herefordshire @HWHerefordshire]

Want to know more about accessing your GP records online? Visit our website:
https://t.co/HT6jeOEf4d
#GPrecord

[Wye Valley NHS Trust @WyeValleyNHS]

🚨 We need your help 🚨Please #DoYourBit and help us keep A&E free for serious emergencies only Think GP, NHS 111 online or pharmacy first before coming to A&E or calling 111 or 999

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

Our volunteers offer such important support to patients and families at both positive and more difficult times. Thanks for the feedback Chris.

[Wye Valley NHS Trust @WyeValleyNHS]

Chris, WVT’s Bereavement Officer, praises a volunteer who provided some much needed comfort and support to a patient’s relative during a really difficult time. Volunteers are quietly present; and offer the gift of a listening ear and a cup of tea.

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

What an amazing achievement from another of our young #AmazingWVTVolunteers 145.5 hours of volunteering all whilst completing her Level 4 Health and Social Care course.

[Wye Valley NHS Trust @WyeValleyNHS]

Cerys is among our first cohort to receive the National Volunteer Certificate. She has
met the six core standards through eLearning and completed 145.5 hours volunteering. We wish Cerys all the best as she takes her next steps. #AmazingWVTVolunteers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

To mark #CarersWeek2023 some of the team from @TuVida who run our local Carer Links project have been @WyeValleyNHS today, letting people know about the support they offer to #UnpaidCarers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

Hope you have enjoyed our celebration of Volunteer Week 2023 - highlighting how the work of our #amazingWVTvolunteers helps to improve the #ExpOfCare for our service users #NHSvolunteers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

# amazingWVTvolunteers Intergeneration partnership at its very best. Rosie is shadowing Mike as a pharmacy Runner. They take medication from the pharmacy to wards and departments. We are beyond grateful to all of our pharmacy runners who volunteer 365 days a year. #NHSvolunteers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

#amazingWVTvolunteers David, our cheery pharmacy runner, says, ‘I started volunteering about 5 years ago when I retired, feeling I could contribute in some small way to the NHS.’ We can attest that our pharmacy volunteers make a huge difference every single day! #NHSvolunteers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

#amazingWVTvolunteers Hydration is important for our patients. Offering drinks is just one of the ways that volunteers help on the ward. Ana, who is fast learning the ropes on Lugg and Frome ward, is planning to study medicine when she leaves college. #NHSvolunteers

[Patient Experience Team: Wye Valley NHS Trust @WVT_PtExp]

#amazingWVTvolunteers #amazingWVTstaff Myleen, junior sister on Ashgrove, raves about our volunteers, ‘We nurses love speaking with our patients, but then a bells ring. Volunteers are amazing; they speak and listen to the patients, and the patients love it.’ #NHSvolunteers