@newcastleguy Hi there! We cannot send you a DM and have requested that you send us a DM if you need assistance. For the privacy and security of our members, we do not discuss a member's account details publicly.
@newcastleguy If you are having technical difficulties and are unable to send us a DM, you can call us at 0345 345 1500 Monday-Friday: 9:00 am - 6:00 pm and our team will be happy to help.
@FiP2410 If you attend a Workshop they would track your weight for you, and if you become a Core member you can track your weight manually. We'd still love to have you!
@messing01 Hey there, Deb. We are currently experiencing a global outage impacting all WeightWatchers systems. Our engineering team is fully engaged in resolving the issue. Please check back later for updates. We appreciate your patience while we work to get back online!
@ElloBucket We'll be happy to assist with your billing questions. Please send us a DM with the amount you were billed and the date. As well as your email address, phone number, & birthdate. We're looking forward to assisting you soon. β€οΈ
@MaisyMooCow Thank you for reaching out. We apologize for any inconvenience this may have caused. Rest assured that we are aware of this issue and are working to resolve it as soon as possible.