@TKMaxx_UK We are still waiting for our refund from Christmas Eve. Delivered our children’s Christmas presents to a store 200 miles away on Christmas and still not reimbursed. Disgusting customer service
Why would I want to discuss it privately. You left 4 children heartbroken on Xmas eve. Your pathetic offer of a £30 gift card and a refund is a joke. We were promised the refund would be with us today…. Surprise surprise it’s not!! 20 days and counting. Appalling service