Exciting news: WaitWell is dominating the G2 Summer Report. ππ
We earned 19+ badges across patient engagement, scheduling, enterprise, queue management, and more - and it's all thanks to our incredible customers.
Waiting feels different when people know what to expect.
The new WaitWell website widget brings live queue visibility directly to your website, giving customers a clearer picture of wait times before they arrive.
WaitWell is on the floor at AAMVA Region 2! We're doing live demos of our most innovative features: Waillo AI insights and chat, advanced reporting, real-time dashboards, and more! See it in action at booth 209.
#AAMVARegion2
Smarter service doesnβt mean less human.
Waillo is AI built for people. It understands what customers ask, connects them to the right service faster, and gives teams clear insights to improve efficiency and elevate every experience.
Learn more: https://t.co/CdvhYq679H
One platform. Everything you need to manage service.
Queues, bookings, notifications-WaitWell brings it all under one roof.
We just launched a virtual tour so you can take a sneak peek and see how it works in action.
https://t.co/dUvRDkB9wG
We just made the customer experience a lot more visual π
You can now assign icons and colors to services, queues, and categories directly in WaitWell, making it easier for customers to recognize what they need on the customer site quickly.
Looking for the best queue management software?
We created a guide at WaitWell to help you compare the most important features.
Read the guide: https://t.co/vKILaGCDm7
We broke down the 8 best appointment scheduling software platforms of 2026 so you can find the right fit for how your organization actually delivers service.
π https://t.co/SLlinOEkkc
5,000 calls a month, a 38% abandoned call rate, and staff answering blind with no context.
The result? Abandoned calls dropped to zero.
Full case study π
https://t.co/WAPx5SfYlL
More customers. Same team. No burnout.
WaitWell helps organizations serve 20-30% more customers without adding headcount, by cutting no-shows, speeding up intake, and matching staffing to actual demand.
See how it adds up π
https://t.co/M15TEpCan1
Find any setting, instantly. β‘
We've all wasted time clicking through menus trying to find one thing. Is it under Workflow? Communication? Queues?
Not anymore. Settings search is here - type what you need and land right where you need to be.
π New at Waitwell: Ticket tags
Weβre always innovating to help teams work smarter. Our latest feature, Ticket tags, makes organizing and tracking tickets faster and easier.
Turn your WaitWell data into instant, actionable insights πβ¨
Waillo Insights turns your data into clear, easy-to-understand guidance so your team can make smarter, faster decisions.
Learn more: https://t.co/OPzkUdLjT6
Another huge milestone - powered by our community!
Weβre proud to share that WaitWell has been recognized by G2 as one of the top Office Management Products of 2026.
A huge thank-you to our customers for the trust, feedback, and support that made this possible.π
Big thanks to #SASFAA2026 for a great conference! We learned a ton about financial aid and loved connecting with our clients across the South. Until next year! π
Join Shannon Vander Meulen, Co-Founder & CMO at WaitWell, for a live webinar unveiling Waillo and how itβs taking the WaitWell platform to the next level.
πFeb 5, 2026 | β° 1:15 pm MST
π Register now: https://t.co/mvDVr6aaVM
Introducing Waillo.
AI that helps humans deliver better service.
It understands customer questions, helps them get to the right place faster, and turns WaitWell data into clear, usable insights for your team.
Get to know Waillo: https://t.co/y44xaZQFYY