Boston Girl

[Boston Girl @WaitukubuliLady]

@VerizonSupport I was promised an investigation into a call about three weeks ago. Supervisor Vanessa, will not respond to my multiple messages for an update. A longtime, almost 20yr loyal customer does not deserve this terrible service. I realize now I am just an acct number.

[Boston Girl @WaitukubuliLady]

@DoorDash_Help Doordash has theee worst cust serv ever. Even the supervisors are extremely rude. One supervisor barely let me speak. I told him that there may be a glitch in their app because my food was delivered to another location of the same restaurant, and he yelled at me, "Prove It!!"

[Boston Girl @WaitukubuliLady]

@DoorDash_Help My order was delivered to another location of the same restaurant! I just got off the phone with a supervisor and I stated it may be a glitch in their app. He yelled to me,"Prove it!". I requested a refund but they are refusing! I never received my food but they have my money.

[Boston Girl @WaitukubuliLady]

@CitizensBank This is what Citizens Bank customer service has come to. Rude customer service reps to a customer who has been with your bank for over 22 years. Duly noted. I will share my experience to other platforms. Thanks.

[Boston Girl @WaitukubuliLady]

@CitizensBank @CitizensBank Please tell me why your customer 'service' rep whom I was speaking to, got an attitude and put me on hold to find the answer to one of my questions about your new card. I am on hold for over 20 mins! He was pretty rude to me. Reporting this tomorrow. 22yr customer.

[Boston Girl @WaitukubuliLady]

@CitizensBank Right before she hung up she said, "You need to come into the branch!!" So she boldly hung up the phone on me and refuses to answer the office line. I would like someone to address this deplorable treatment I just received today. #terriblebankservice

[Boston Girl @WaitukubuliLady]

@CitizensBank 'Andrea' at the Boylston St. branch just hung the phone up in my face. After being a loyal customer since 2001! She was so very rude and cut me off while I was telling her my issue. I called back a few times and someone keeps picking up & hanging up the phone on me. What a bank!

[Boston Girl @WaitukubuliLady]

@AskBarclaysUS Barclays, you urgently need to retrain your customer service reps AND your supervisors. I'm so disappointed in the contradiction in information I have received. And then to be hung up on. I called back and am now on eternal hold - 24 mins. Just...wow.

[Boston Girl @WaitukubuliLady]

@Barclays Why don't you start with evolving your customer service?!

[Boston Girl @WaitukubuliLady]

@Barclays Just got hung up on by supervisor Allen while expressing my concern about funds that need to be refunded to me. Received contradictory information from three different reps. What awful customer service!

[Boston Girl @WaitukubuliLady]

@CVSHealth @cvspharmacy @CVSinAction Okay...call just got disconnected, again. Hmm.

[Boston Girl @WaitukubuliLady]

@enterprisecares No one called me back. It has been FIVE days.
Enterprise "CARES"? ha! @Enterprise

[Boston Girl @WaitukubuliLady]

@Enterprise So I reserved a car for an important meeting. Pick up today. I am now at the location and there is no car available! So I will miss my meeting. I call supervisor and she told me to take an Uber. So I continue to stand here...stranded.

[Boston Girl @WaitukubuliLady]

@enterprisecares I should add that I missed my meeting, which was out of town.

[Boston Girl @WaitukubuliLady]

@enterprisecares The supervisor I spoke with, told me to take an Uber. Told me someone would call me. Then hung up. To THIS DAY, no one called me. I've been an Enterprise customer for years. Thanks.

[Boston Girl @WaitukubuliLady]

@WholeFoods @WholeFoods @WholeFoodsPR he did this in plain view of the customers, (along w/ his rude response to me while boldly looking me in the eyes) so it makes me truly wonder how food is handled in the kitchen. To think that I eat there fairly regularly...it turns my stomach!

[Boston Girl @WaitukubuliLady]

@EarthosIn getting ready for #alewifecorridor symposium to discuss #resilience

[Boston Girl @WaitukubuliLady]

@archpics On this dreary Monday, that's where I need to be.

[MBTA @MBTA]

#MBTA Reminder: Bikes are not permitted on the T today due to #SailBoston events.
https://t.co/RcNnYtAPSK