@richardbranson @VirginHolidays we all know you are busy, but switching off the telephone lines is really useful, promising to contact customers and not doing so is poor, due to fly in 3 hours and still heard nothing from you.. shocking, made a ruined honeymoon even worse! Bravo!
@VirginHolidays When can I expect to be contacted please, all of your telephone lines are closed (even though the message in the lines actually states they are open from 9am) -
@VirginHolidays @richardbranson
holiday booked to Barbados ‘leaving tomorrow’ get you are very busy... you asked people to wait to be contacted ‘at least 24 hours prior to departure date’ I held my end of the bargain, you haven’t, shocking ‘service’ impossible to contact you now