@KenyaPower_Care I live in an area where 4days like clockwork power failure occurs at 7:00pm , area kathangaita behind mlolongo weigh bridge despite numerous reports apologies a sustainable solution has never been implemented begging the question is this scheduled
@inoorotv put it out there that insurance is a pool paying similar issues cars work but sha Ni story where all members of the pool cannot be reached to pay
@KenyaPower_Care just like clock 7:30pm we again have a problem for the second consecutive day...phase failure it's being called please assist twice ain't a coincidence
@KenyaPower_Care what would be the cause of prevalent power outages on a multi phase flat electricity connection where we have an outage once every week from about 8pm till your technicians visit the next day for reconnection "mlolongo @the weigh bridge"
@Safaricom_Care Am taking offence if resolving a disconnection issue can take hours to resolve, 8 customer care calls where I've been on hold for 38 minutes no call back after disconnect it ain't fair nor good business practice.