Julian

Husband and Dad. RE teacher, examiner, author. Christian theology. School leader. Faith education, safeguarding, teaching and learning.

[Julian @WaterfieldJH]

Amazing @Tesco - you don’t give customers feedback on complaints! So how do I know what ensued has been dealt with? It all started with the Travel Money Bureau being closed for lunch and me being told to wait an hour…….

[Julian @WaterfieldJH]

Thought I'd try my first ever @TooGoodToGo today for fun- from @costacoffee. Great chat with the chaps in store, explaining an allergy. Got home to find something I was allergic in the bag to that I'd mentioned! This may not have been the best week for them to make this error!

[Julian @WaterfieldJH]

@love_prezzo Do you really think patronising your customers who complain is the way forward?!!!

[Julian @WaterfieldJH]

@fesshole Not a topic worth giving the third degree to.

[Julian @WaterfieldJH]

I've voted in the @ASCL_UK ballot. 14 years without growth in school funding. Approx 1/3 teachers quit within 5 years of qualifying. Trainee recruitment tgts missed in most subjects. 4/10 leaders work >60 hours a week. 14 years of real-terms cuts to teacher/leader salaries.

[Julian @WaterfieldJH]

@revmikehaslam @bishopsarum @guardian @churchofengland @JustinWelby Shame Salisbury is staffed by right wing bullies, eh?!

[Julian @WaterfieldJH]

When you can get first class for a good price on @SW_Help #southwesternrailway, you feel pleased with yourself until you realise other passengers�� phone calls are louder as they have more to show off about.

[Julian @WaterfieldJH]

@acharya_molly @RetirementTales Have you ever…ever felt like this?

[Julian @WaterfieldJH]

@jrc1921 I saw the same moments and thought he was being good natured/amused by it. Different ways of interpreting the same moment.

[Julian @WaterfieldJH]

@PoppyDoubleU @RevRichardColes Telescope.

[Julian @WaterfieldJH]

@virginmedia You people crack us up.

[Julian @WaterfieldJH]

So @virginmedia my son trying to chat to you about getting wires to connect his new router which is on order and you just told him to switch his hub off for 1 minute.

[Julian @WaterfieldJH]

@virginmedia Good start. Menu option 0 didn’t work… he’s now on hold for a different option.

[Julian @WaterfieldJH]

@virginmedia But this isn’t the experience he’s just had!! The person clearly didn’t understand him…like the one who told me all UK addresses have house numbers.

[Julian @WaterfieldJH]

@virginmedia Will he speak to someone who will listen to him or just go through a checklist like the online chat? He’s quite frustrated. Is it a UK call centre?

[Julian @WaterfieldJH]

@virginmedia Quick start

[Julian @WaterfieldJH]

@virginmedia He’s placed a new order but previous tenant has taken all the wires. When I joined, I had to wait an additional week to get those wires so we naively thought that contacting you now would help.

[Julian @WaterfieldJH]

Bit like when I called you and you told me all houses had to have a house number and said I must by lying about my address!

[Julian @WaterfieldJH]

@TransilienSav As long as you aren’t actually a tourist…because then you will be bullied by the train staff!