Due to the global Microsoft Outlook outage we are unable to send and receive emails. Please contact us via direct message in our app or online banking or call us on 0300 303 3188.
We have been able to update balances and this afternoon's withdrawals will be processed. The Co-op Bank are still working on the problem and we will continue with updates as we get them. Thank you again for your patience.
Apologies, the Co-operative Bank system is down again so there will be a delay in members receiving withdrawals. We are issuing them through a different bank so money will be sent to members.
Thank you for your patience . We will update as soon as we know more.
There will be a delay with this afternoon's withdrawals due to the Co-operative Bank system currently not working. We apologise for any inconvenience caused and will continue trying to get your withdrawals to you as soon as we can.
Essential Maintenance: Online account access will be unavailable from 12:01am Saturday 29 August until 11:59pm Monday 31 August. Child Benefit payments due over the Bank Holiday will be credited before the outage so funds are available. We apologise for any inconvenience.