SUPER SNAPS

Super Easy Photo Printing - Upload from Instagram or device. Follow us and receive discounts and special offers.

[SUPER SNAPS @WeAreSuperSnaps]

@shannonxxmay Hi Shannon, thanks for your message although I'm sorry about the inconvenience.

Unfortunately, we don't have a timeline for when is this going to be fixed, however, rest assured our team is working hard and they are doing their best to get our website and app working again a...

[SUPER SNAPS @WeAreSuperSnaps]

@shannonxxmay Hi Shannon,

Thanks for your email and interest in placing an order with us.

I'm afraid, we currently have an issue with our website and app - our technical team is tirelessly trying to resolve this soonest possible.

Apologies for any inconvenience caused. In the meantime...

[SUPER SNAPS @WeAreSuperSnaps]

@gruffj0nes

Thank you for getting back to us. I'm sorry to hear you did not get your order confirmation email, sometimes it can be found hiding in your junk or spam folder. However, we can confirm you placed an order of 20 Retro prints for the grand total of GBP 10.63 and yo...

[SUPER SNAPS @WeAreSuperSnaps]

@gruffj0nes

Thank you for ordering with Super Snaps, although am sorry to hear you have not received any updates on your order. Our printing team has been a bit swamped with the orders due to the festive season, however, I confirmed that your order is now at the final stages...

[SUPER SNAPS @WeAreSuperSnaps]

@fayeelizabeth1

Hi Faye,

Yes, it was dispatched on 16/09/2021.

Your order is being delivered by First Class Royal Mail which usually takes 1-2 working days to deliver though this can sometimes take a little longer due to delays on the courier's side, but your snaps should ...

[SUPER SNAPS @WeAreSuperSnaps]

@fayeelizabeth1

Hi Faye,

Thanks for your email and for ordering with Super Snaps! Sorry to see that you have not received your shipping confirmation email - sometimes it can be found hiding in your spam or junk folder.

However, we can confirm that your order was printed ...

[SUPER SNAPS @WeAreSuperSnaps]

@fayeelizabeth1

Hi Faye

Thanks for ordering with Super Snaps, although we're sorry to hear that you haven't received your confirmation email - sometimes it can be found hiding in your spam or junk folder.

However, we can confirm that you have placed an order of 100 prints...

[SUPER SNAPS @WeAreSuperSnaps]

@TKubaszczyk
Hi Thomas,

Thanks for reaching out and ordering with us! I'm sorry for any frustration caused, we responded to your email which you sent earlier.

We can confirm that we received your order of 20 prints and due to our production times of 1-3 working days, your p...

[SUPER SNAPS @WeAreSuperSnaps]

@CorinneMyers Hi Corinne, could you please email this to [email protected] - we'll absolutely get this sorted for you!

[SUPER SNAPS @WeAreSuperSnaps]

@CorinneMyers Thanks for your email, although I'm sorry to hear you're not totally happy with your prints! Could you possibly send me over a photo showing the issue described so we can look into this further for you? Many thanks, Grace

[SUPER SNAPS @WeAreSuperSnaps]

@simon_lockyer Hi Simon, I'm very sorry about that! I hope you will try our snaps again in the future so we can make this up to you :)

[SUPER SNAPS @WeAreSuperSnaps]

@simon_lockyer Hi Simon, oops - sorry about that! Could you please try this again? It should be working for you now :)

[SUPER SNAPS @WeAreSuperSnaps]

@LCLEMP79 Hi Louise, so sorry that I said right the first time! I'm afraid due to our production times of 1-3 working days y our snaps aren't listed to ship out until Tuesday but we will of course send them out sooner if we can - I just don't want to guarantee this!

[SUPER SNAPS @WeAreSuperSnaps]

@LCLEMP79 Hi Louise, if you uninstall the app and install it again then they shouldn't be there still but this is very strange - they should be removed if you swipe left on the product so I'm sorry about that! Would it be an option to order on our mobile website at all?

[SUPER SNAPS @WeAreSuperSnaps]

@LCLEMP79 Hi Louise, thanks for getting back to me! All you need to do is go to the basket page and swipe right on the product you want to remove from your basket :) I hope that helps and if I can help with anything else just let me know!

[SUPER SNAPS @WeAreSuperSnaps]

@LCLEMP79 Hi Louise, thanks for your message! Are you ordering on our app or website? I can then help further with this :)

[SUPER SNAPS @WeAreSuperSnaps]

@FruitflyC Thank you so much for sharing and letting us know how you're using your prints. Please DM us as we'd like to send you a discount code to help keep up this amazing work

[SUPER SNAPS @WeAreSuperSnaps]

@blairh So glad we could help Blair, and so sorry about the original order! We'll make sure the new ones get to you ASAP 😊

[SUPER SNAPS @WeAreSuperSnaps]

@aimsterme Hi Aimee, we're so glad they arrived to brighten up your day! Don't forget to check your packaging for a little thank you from us! ☀️

[SUPER SNAPS @WeAreSuperSnaps]

@Pammy_Hayes Hi Pamela, thank you so much for sharing with us - they look absolutely beautiful! Don't forget to use your code for 15% off for a future order 📷