WeAreYourBusiness

Creating a lasting positive impression by phone. Your message, our voice! #B2B Call us on 0333 456 2477 #UK

[WeAreYourBusiness @WeAreYourGroup]

We Are Your Business can take away some or all of the potential hazards and turn complainers into blissfully happy customers by delivering on your promises!

Oct Offer
Free 30-day trial of social media monitoring.

0333 456 247-7 to find out more.

[WeAreYourBusiness @WeAreYourGroup]

Who is the best person to deal with social media?

A member of your admin team may seem like the obvious choice but you need someone well-versed in customer service, who understands your ethos, naturally communicates in the brand tone of voice & has time to react 24/7.

[WeAreYourBusiness @WeAreYourGroup]

Being ‘shared’ is the holy grail of engagement and that only comes by investing as much time, thought and regard for online engagement as you would for any other aspect of your service.

Free 30-day trial of social media monitoring.

0333 456 247-7 to find out more.

[WeAreYourBusiness @WeAreYourGroup]

Turn complainers into fans

Use a friendly tone, pick up on the irony or even humour of the situation. Businesses that use song lyrics or go the extra mile to apologise with aplomb do it well - followers love it & it puts your brand personality across.

#SocialMediaMonitoring

[WeAreYourBusiness @WeAreYourGroup]

Sometimes, in the case of a complaint or hostile comment, it’s best to take the conversation offline as soon as possible. You can do this by offering to telephone the customer to discuss the issue or by directing them to your website and Live Chat support.

#SocialMediaMonitoring

[WeAreYourBusiness @WeAreYourGroup]

Social media engagements may seem like casual remarks, letting off steam or even sheer mischief, but all all are invitations to engage with that customer (or potential customer) in a conversation.

Offer: free 30-day trial of social media monitoring. Call 0333 4562477

[WeAreYourBusiness @WeAreYourGroup]

Monitoring your social media channels provides an immediate forum that thrives on prompt responses and direct comments.

Problems that get out of hand concern lack of response rather than the original complaint or the perceived mishandling of a complaint.

#SocialMediaMonitoring

[WeAreYourBusiness @WeAreYourGroup]

It’s easy to misjudge the mood of a remark on social media & it’s in public.

Think of it as two-way dialogue - remember that the customer wants a response, especially if their original post was critical or questioning of your company policy.

#socialmediamonitoring

[WeAreYourBusiness @WeAreYourGroup]

Social Media Monitoring

October Special Offer
We’re offering a free 30-day trial of social media monitoring across Instagram, Facebook, and Twitter. Contact us on 0333 456 247-7 to find out how we can put you in charge of your online presence.

[WeAreYourBusiness @WeAreYourGroup]

How to engage with your customers online...

https://t.co/e8UsNAHrzk https://t.co/770aWURwFl

[WeAreYourBusiness @WeAreYourGroup]

Long, long ago, telephone calls were purely functional. Before long, someone realised that telephone calls could sell!
Contact us on 0333 456 247-7 or, [email protected]

[WeAreYourBusiness @WeAreYourGroup]

Your Message - Our Voice
Your Business - Our Superhero Support
https://t.co/2BgDjS7kXP

[WeAreYourBusiness @WeAreYourGroup]

Need a sporting event policy for the Rugby World Cup?

https://t.co/njjRu9UXeS

We're here to support you through the Rugby World Cup (& any other staffing crisis) & have amazing 'super-subs' ready to come on when you need them.

[email protected]
#RWC2019 #LiveChat

[WeAreYourBusiness @WeAreYourGroup]

Meet the superheroes of your business
https://t.co/otaVNWSI5R

[WeAreYourBusiness @WeAreYourGroup]

Your Message - Our Voice
Your Business - Our Superhero Support
https://t.co/2BgDjS7kXP

[WeAreYourBusiness @WeAreYourGroup]

Long, long ago, telephone calls were purely functional. Before long, someone realised that telephone calls could sell!
Contact us on 0333 456 247-7 or, [email protected]

[WeAreYourBusiness @WeAreYourGroup]

Have a read through our blog section to find out more about what our superheroes do!
https://t.co/LcmllJJ69p

[WeAreYourBusiness @WeAreYourGroup]

#RWC2019

Rates of absenteeism really do rise steeply during significant sporting events.

Our amazing super-subs support you during a staffing crisis.

30 days’ free UK Website Live Chat - turn website visitors into customers.

Email [email protected]
#LiveChat

[WeAreYourBusiness @WeAreYourGroup]

@iguanadevelop Wow! Looks fantastic. #LoveHull