@GraceQuail Hi Grace. We suggest remembering your opponent's username so both of you will be able to start a game again and make at least 3 streaks. After that, please contact Support for them to check your concern on the deleted match. Thank you.
@janinemc16 We apologize for the experience, Janine. As we strive in providing a safe and fun gaming experience, please report the incident to [email protected]. We also request to delete this post as it contains sensitive contents. Thank you.
@ColliniMelissa Apologies, Melissa. We'll make sure that our team looks into this. In the meantime, you may disable the app's notification by following the steps on the screenshot below. Thank you.
@Jeffercake We apologize for the experience, Justine. As we strive in providing a safe and enjoyable game for all, please report this incident by following the steps below, so that our team can further look into this. Thank you.
@withakickingkuh Hello! To get a faster reply from us, feel free to tweet your concern on this thread. You can also see our Support site (https://t.co/4uJHsyraHY), for the list of articles that may answer your query about the game. Thank you!
@hannahgadams_ You're welcome and we're glad to know that your streaks are back! We'll share your delightful experience with the team! 🙂 Appreciate your continued Support! 👩🎨🎨
@hannahgadams_ Please start a match again with your dad and after doing 3 streaks, you should contact Support with the complete details of your concern (including the instructions done above) so they can further help you retrieve your previous achievements. Thanks for playing.
@jeromeweb13 Nous utilisons un service de traduction pour répondre dans votre langue maternelle. Nous sommes heureux de faire partie de votre histoire d'amour! ❤️ Merci d'avoir joué et nous partagerons votre expérience avec notre équipe! 🎨
@intersectionalx Appreciate contacting our Support team. While it may take time to receive a response due to the high volume of tickets, rest assured that they remain committed to resolving each of our players' concern at the nearest possible time. Thanks.
@intersectionalx Apologies for the experience. Please contact our Support team (refer to the screenshot below) so this can be investigated further. Thank you.
@librajaz Apologies, @librajaz. You may report your unpleasant experience with another player to our Support team (refer to screenshot) so they can investigate the incident. Thank you.
@ayfwtgpgp Hi @ayfwtgpgp. Simply log out your Facebook account in the game by following the steps below. If you wish to play with your family and friends, just tap the "Connect to Facebook" on the main page again. Thank you.