@inquisitor111@chg3899@NetworkRailSE@TLRailUK And this is the point - a system problem - TOCs, Gov, Network Rail. Ultimately customers buy tickets and expect to travel as planned - too often that isn't the case. Customers don't, and shouldn't have to, care about this bureaucratic complexity when they're paying so much.
@chg3899@NetworkRailSE@TLRailUK I have had multiple journey's take 3-4 times the estimated time. I am consistently delayed. I usually have to travel 2 or 3 trains before the one I actually need to take account of this. I have had many instances where travel has been impossible.
Why do you think that's ok?
@inquisitor111@chg3899@NetworkRailSE@TLRailUK Happy to stand corrected on that.
So not operating for profit, but definitely not operating well and stripped to a minimum, reactive repairs rather than proactive maintenance.
@chg3899@NetworkRailSE@TLRailUK I think the lack of proactive maintenance of the infrastructure has significantly contributed to very serious issues occurring, yes. You don't?
@chg3899@NetworkRailSE@TLRailUK Sorry, I should be grateful we have a private company, operating critical infrastructure for profit and doing a terrible job at it? I should be grateful for that? Please explain why that is the case?
@chg3899@NetworkRailSE@TLRailUK It’s totally relevant to a consumer. Perhaps not to a train shagger.
And to be clear I am blaming them. Network rail and the TOCs are disgraceful.
@chg3899@NetworkRailSE@TLRailUK I’m afraid I know. But also, as a consumer, I don’t care. The system is set to avoid accountability. Everyone blames everyone else and the consumer suffers. So thanks, but it’s irrelevant.
@ChimeraX2021@TLRailUK It is deliberately friction heavy to make people not do it. It could be a one click solution but isn’t.
Now. Why do you defend. I’ve sat you on your arse for every question you’ve asked and you can’t answer one question.
@ChimeraX2021@TLRailUK What does on their way mean? 10 mins. 1 hour. 4 hours. You see the difference.
Now. Why do you defend. You can’t answer because it’s indefensible. You’re an embarrassment.