Having recently upgraded our own #telephonesystem at Welcomm, we spoke with Customer Support Specialist, Cally Stanton to get her thoughts on our move to a #ContactCentre.
Learn how Horizon Contact could work for your business ๐
https://t.co/pkAzwVce6j
#CustomerExperience
In the lead up to Halloween we don't mean to scare you, but... you can now no longer buy any new ISDN or PSTN-based services๐ป๐งโโ๏ธ
For more information about staying ahead of the carve, speak to our team or visit our website ๐ https://t.co/DDQDdPEZJB
#telephony#dataconnectivity
This summer, as your people enjoy their holidays... how many calls, sales or chances has your busines missed?
Upgrade your telephony to get accurate visibility of:
๐ Call volumes,
โฒ Call waiting times... and then...
๐ฃ Abandoned calls
Book a demo๐
https://t.co/PjMST3JV7g
To Do:
โ Better manage all of my business's communication channels
โ Understand how our customers WANT to contact us
If effectively managing multiple communication channels is at the top of your to do list this week, we've got you๐
https://t.co/tDzscV3Gzx
Welcomm for mobiles ๐ฑ
Welcomm for telephony โ
Welcomm for energy? ๐ฅ
Award-winning service doesn't stop with communications. Our business utility service compares offers from 25+ suppliers, including #greenenergy suppliers.
Get a quote ๐ https://t.co/8jvR23cBnm
Earlier this month, Welcomm were crowned @o2businessuk's Best Excel Partner 2023๐
In recognition of this unprecedented SIXTH CONSECUTIVE award win, we spoke with our CEO, Aidan Piper about what this win means.
Read the blog ๐ https://t.co/cPjflrHTS5
After years of #remoteworking, some workers are back at their desks. Why? They donโt hate it.
We asked Customer Care Manager Gareth Page why he has returned to full-time office working - check out what he had to say๐
https://t.co/3K7WRy1BUQ
Introducing... @virginmedia@O2's BEST Direct Business Partner of the Year #2023!
We are incredibly proud to have been awarded this prestigious accolade EVERY year since 2018๐คฏ
For more info about what this win means ๐
https://t.co/p0j6WR2vjn
#O2Partner#Awardwinning
Are you an #iPhone user, tempted by a #Samsung price tag?
Before you make the switch to #android, download the Try Galaxy app to experience what the change would look and feel like in your hands ๐ https://t.co/iSZPRoAcp5
#O2Partner#BusinessMobiles
What are your business plans this #Easter?
๐ฃ Closing the office?
๐ฃ Staffing changes?
๐ฃ Working from home?
Contact us to get any #telephony changes prepared (e.g. diverts to mobile or messaging recorded) so that next week you can switch off!
#customerexperience
Seasonal scheduling changes, call diverts and a personalised #autoattendant are included in our Welcomm Horizon support pricing, because we believe exceptional service should come as standard.
Extra valueโฆ included. Youโre Welcomm.
*T&Cs apply.
#Telephony#VoIP#Recommended
Tomorrow, 46 telephone exchanges across the UK will join the growing list of areas where analogue landlines can no longer be purchased...โ
โ
Still relying on analogue telephony? NOW is the time to switch to a #VOIP#PhoneSystem!โ
โ
We recommend:ย https://t.co/7aUvpu3t5a
โ
#PSTN
Do you have a passion for helping small businesses? ๐คโ
If so - we're #Hiring! ๐ฃโ
As a Welcomm Account Manager, you'll make a real difference to the business customers we support.
โ
Find out more ๐โ
โ
#Careers#Recruitment#Communications
Today we're proud to mark #Timetotalk Day as a business โ as we recognise the need for an open dialogue about #MentalHealth.โ
โ
We're sharing ideas and resources with our people today, to open up new conversations!
To get involved, visit: https://t.co/Xthzcls0SL
'Doing more with less' is something most small businesses are experts at.
โ
But, did you know your #Microsoft365 licences can do more to support you??โ
โ
Learn how in our #IT blog:ย https://t.co/onxu79Pawe
Whatโs slowing your business down?
- Outdated #Technology? ๐ณ
- Snailโs pace #Internet speeds? ๐
- Overwhelmed #PhoneSystem? ๐
Helping businesses operate & communicate more efficiently is what we do best.
If we can help you, get in touch: https://t.co/qwMu3e5T1C
If your charity or fundraising organisation needs cybersecurity advice, our #ITSecurity experts are here to help!
Get in touch: https://t.co/qwMu3e5T1C
In their recent report, the @NCSC warn cyber criminals are targeting UK #Charities โ
The #GoodNews? Staying protected is easier than you might think!โ
โ
Read some essential tips from the NCSC in the report below ๐โ
โ
https://t.co/FQNbSkgATj