WesBank_Support

Tweet or DM us for help with your account or any car finance queries.

[WesBank_Support @WesBank_Support]

@kau_letjedi We are sorry for the frustration this delay has caused. We understand how disappointing it is not to receive updates or calls after raising a concern, and we acknowledge that this experience has not met your expectations. We're following up on your matter. WB

[WesBank_Support @WesBank_Support]

@craig_moralee Our team is looking into this for you Craig. They will reach out to you as soon as possible. WB

[WesBank_Support @WesBank_Support]

@craig_moralee Hi Craig. We're terribly sorry for upsetting you. We're looking into this issue and will provide assistance as soon as possible. WB

[WesBank_Support @WesBank_Support]

@suraya_asmal Thank you for confirming, Suraya. Please DM me us the details of your query in order for us to best assist. WB https://t.co/gUpcTX70Ls

[WesBank @WesBank]

Good news! The prime lending rate has gone down to 10.75%. If your car finance has a linked (variable) interest rate, you'll enjoy lower instalments from your next payment (if it’s due in more than 15 days).
Fixed interest rate? No change.
Learn more: https://t.co/1x4dTrtxIc

[WesBank_Support @WesBank_Support]

@Vuyo__N Hi Vuyo, thank you for getting in touch. We'd love to have your concerns addressed. Please see our response to your DM. WB

[WesBank_Support @WesBank_Support]

@NkosiGu50167399 Hi Simphiwe. Please give us a call on 0861 288 272 & we'll have a look at your profile & advise on the next steps. WB

[WesBank_Support @WesBank_Support]

@MusaMashava Hi Musa, we have responded to your direct message. WB

[WesBank_Support @WesBank_Support]

BAD NEWS: We’re experiencing high volumes of support enquiries & it’s causing delays in our response times. Apologies! We know this is frustrating.

GOOD NEWS: many requests can be fulfilled without delay online, please visit https://t.co/T8LdUtK0Ei

[WesBank_Support @WesBank_Support]

@ShalinSimon Hi Shalin, thanks for reaching out. No, all our systems are up and running. What error message are you presented with? Please DM us a screenshot if possible. WB https://t.co/gUpcTX70Ls

[WesBank_Support @WesBank_Support]

@Mmatline Hi Neo, thanks for alerting us. We're sorry for the inconvenience and frustration caused. Please send us a DM with your query so that we can assist. WB https://t.co/gUpcTX70Ls

[WesBank_Support @WesBank_Support]

@AveSaffa Hi there, please rather send us a DM with your details and delete them here where it is public. WB https://t.co/gUpcTX70Ls

[WesBank_Support @WesBank_Support]

If you have a vehicle finance agreement with a linked (variable) interest rate, your monthly payments could decrease following the recent cut in the repo rate, which influences the prime lending rate. Learn more about linked interest rates here: https://t.co/1AZ2m7yF5b

[WesBank_Support @WesBank_Support]

@CjHamman Hi Claudine! Please see our response to your DM. RB

[WesBank_Support @WesBank_Support]

@nicksknot Hi Nick, we're sorry to hear that. Please DM us more info regarding which platform the ads are being sent on in order for us to best assist. WB https://t.co/gUpcTX70Ls

[WesBank_Support @WesBank_Support]

@CandidadiGiand1 Hi Candida, thanks for reaching out. we've responded to your DM. WB

[WesBank_Support @WesBank_Support]

@TelaTelz Hi Tela. This is not the feedback we expected to read. Please DM more information on what you require assistance with, together with your ID number and contact details. We will have you assisted. WB https://t.co/gUpcTX70Ls

[WesBank_Support @WesBank_Support]

@Matumelo110610 Hi Matumelo. Thanks for getting in touch. Please give us a call on 0861 288 272 & we'll have a look & advise. WB

[WesBank_Support @WesBank_Support]

@TheDonLexus You can obtain them via our web site as well as our App or you can give us a ring on 0861 288 272 & we'll help with that :) WB

[WesBank_Support @WesBank_Support]

@TheDonLexus Hi. Please don't share your personal details on a public thread, it is not safe at all. WB

[WesBank_Support @WesBank_Support]

@TheDonLexus Hi. Please don't share your personal details on a public thread, it is not safe at all. WB