@kau_letjedi We are sorry for the frustration this delay has caused. We understand how disappointing it is not to receive updates or calls after raising a concern, and we acknowledge that this experience has not met your expectations. We're following up on your matter. WB
Good news! The prime lending rate has gone down to 10.75%. If your car finance has a linked (variable) interest rate, you'll enjoy lower instalments from your next payment (if it’s due in more than 15 days).
Fixed interest rate? No change.
Learn more: https://t.co/1x4dTrtxIc
BAD NEWS: We’re experiencing high volumes of support enquiries & it’s causing delays in our response times. Apologies! We know this is frustrating.
GOOD NEWS: many requests can be fulfilled without delay online, please visit https://t.co/T8LdUtK0Ei
@ShalinSimon Hi Shalin, thanks for reaching out. No, all our systems are up and running. What error message are you presented with? Please DM us a screenshot if possible. WB https://t.co/gUpcTX70Ls
@Mmatline Hi Neo, thanks for alerting us. We're sorry for the inconvenience and frustration caused. Please send us a DM with your query so that we can assist. WB https://t.co/gUpcTX70Ls
If you have a vehicle finance agreement with a linked (variable) interest rate, your monthly payments could decrease following the recent cut in the repo rate, which influences the prime lending rate. Learn more about linked interest rates here: https://t.co/1AZ2m7yF5b
@nicksknot Hi Nick, we're sorry to hear that. Please DM us more info regarding which platform the ads are being sent on in order for us to best assist. WB https://t.co/gUpcTX70Ls
@TelaTelz Hi Tela. This is not the feedback we expected to read. Please DM more information on what you require assistance with, together with your ID number and contact details. We will have you assisted. WB https://t.co/gUpcTX70Ls