@grant_phelps Any industry with a complex funding model, not to mention opaque service incentives, will be complicated and difficult to govern. Investment in healthcare funding reform a way to save governments and tax payers $$$
@gregswings Heartfelt thanks to Teri Price and her family and the team who created "Falling Through the Cracks," to share Greg's story. Your work will surely reach around the world to inspire reflective practice and ownership of care through #CommunicatingForSafety#ISQua2018
@grant_phelps@Harveylander76 Because doctors are unique--in historical, hierarchical ways, their orientation and induction to the workplace is often separate from other disciplines, performance management of doctors is notoriously variable, and discussion of doctor behaviour needs to be facilitated...
@grant_phelps In part, because many clinical leaders come into their roles not out of desire (or talent) but because they are the last one standing or have the most letters behind their name. Leadership and quality are not core in undergraduate (or graduate) medical training, so we are behind
@grant_phelps Medical engagement works in partnership with management engagement. Medical engagement is a contract with doctors for transparency and inclusion in organisational strategy, from sponsoring the development of leadership capability to validation and welcoming of medical input
@RoslynCrampton@WestSydHealth@Harveylander76 The Westmead SMO Compact highlighted in a talk by Dr Harvey Lander of the NSW CEC as an example in medical engagement initiatives and improving quality in health at #ISQua2018 in Kuala Lumpur, Malaysia
@grant_phelps@Harveylander76 @mackie_don Good leadership means accountability to not only role model at a high standard but to also hold others to that standard, and to do this requires skill to effectively and compassionately manage people. We have a responsibility to build the management capabilities in all our staff
Harvey lander - good systems are transferable between jurisdictions.... unspoken truth is that the system needs to be ready to receive and act. #isqua2018