Westcliff Technology

Westcliff University Information Technology Services

[Westcliff Technology @WestcliffTech]

Starting Monday, June 24, 2024 we will transition to a new system for submitting technical support tickets through our dedicated portal https://t.co/nfHDrdCOSv. Thank you for your support.

[Westcliff Technology @WestcliffTech]

UPDATE: GAP is upgraded and ready to rock our world! We've been busy fixing bugs, adding new features, and making our learning journey even more intuitive. Dive into the GAP experience at https://t.co/V8rXw4M7mw and discover the improvements! HAPPY HOLIDAYS! #WestcliffLMS

[Westcliff Technology @WestcliffTech]

Scheduled: IT will perform GAP maintenance and upgrade on Wednesday December 27th, 2023 6:00AM-4:00PM PST. During this time, the GAP won't be available. This Moodle upgrade will include general fixes, security fixes and the site performance improvements.

[Westcliff Technology @WestcliffTech]

Scheduled Turnitin Maintenance August 12, 2023 Upcoming scheduled maintenance notice Turnitin will take an 8 hour maintenance window on August 12 07:00 – 15:00 PDT, August 12 15:00 – 23:00 BST, August 13 00:00 – 08:00 AEST [go to https://t.co/bYjkjqGnsf for local time].

[Westcliff Technology @WestcliffTech]

IT App Update: Unifyed Westcliff ​Mobile App
The App is no longer available, we will remove it from the market place soon within next week.
Contact us at https://t.co/L0yQ5B8dgw if you have any question.
We thank you for your patience and understanding.

[Westcliff Technology @WestcliffTech]

New incident:
We are investigating an issue with "My Course" session that does not show list of courses.
We will keep you posted when we have this resolved. You can still find your courses using the "Search box" below your profile picture.
Thank you for your patience

[Westcliff Technology @WestcliffTech]

Update:
We are pleased to inform you that our GAP is restored and now back in service as of 3:00pm PST. We apologize for any inconvenience this downtime may have caused you. 
Thank you again for your patience and understanding during the GAP downtime.
Have a wonderful week ahead!

[Westcliff Technology @WestcliffTech]

We are pleased to inform you that our GAP (LMS) is restored and now back in service as of 3:00pm PST. We apologize for any inconvenience this downtime may have caused you. Thank you again for your patience and understanding during the GAP downtime.
Have a wonderful week ahead!

[Westcliff Technology @WestcliffTech]

New incident: We are investigating issues with the theme. We expect to get the site back in service Sun 04/30 12:00pm PST or sooner.
Thank you for your patience!

[Westcliff Technology @WestcliffTech]

Update:
GAP recovery is taking longer than we expected. We will have this posted when the process is done.
Sorry for any inconvenience you may have.
We appreciate your patience.

[Westcliff Technology @WestcliffTech]

We are pleased to inform you that we have completed today's scheduled maintenance and upgrade at 11:00 PST.
Our GAP portal is back in service. We will keep monitoring the GAP performance.
Thank you for your patience!

[Westcliff Technology @WestcliffTech]

IT will perform the system maintenance and upgrade for the GAP on Saturday April 29th, 2023 5:00AM-4:00PM PST. During this time, the GAP won't be available. This Moodle upgrade will include general fixes, security fixes and the site performance improvements.

[Westcliff Technology @WestcliffTech]

https://t.co/N2Bp9gTdUt Not Reachable For a Subset of Customers
New incident: Resolved - (Nov 3, 11:33 PDT)

[Westcliff Technology @WestcliffTech]

https://t.co/N2Bp9gTdUt Not Reachable For a Subset of Customers
New incident: Investigating
Zoom has detected an issue causing a subset of users to be unable to reach https://t.co/okzkGVdgkA. Their engineers are currently investigating the impact and root cause.

[Westcliff Technology @WestcliffTech]

The incident: Gmail (“Loading” popup)
Status: Resolved

[Westcliff Technology @WestcliffTech]

New incident: Gmail (“Loading” popup)
Status: In Progress
There is an ongoing issue with email signatures causing a 'loading' popup. Google engineers are working on it and we expect the issue will be resolved within 1-2 days. We'll keep you posted. Thank you for your patience.

[Westcliff Technology @WestcliffTech]

GAP will be undergoing regular scheduled maintenance every night at 2:30 AM PDT. Expected downtime is about 20 minutes. Thank you for your patience!

[Turnitin Status @TurnitinStatus]

Turnitin will undergo an emergency maintenance on July 28th at 24:00 PDT (BST 8:00 28th of July, AEST 17:00 28th of July) [go to https://t.co/GMqfESRtFb for local time]. (1/2)

[Westcliff Technology @WestcliffTech]

The Bachelor of Science in Computer Science program is perfect for students interested in the computer science industry. Gain the necessary skills to solve challenges through data analysis & information technology.
For more information & how to apply visit https://t.co/G0RrZnFG9c

[Westcliff Technology @WestcliffTech]

We are pleased to inform you that we have completed today's scheduled maintenance and upgrade. Our GAP portal is back in service. We will keep monitoring the GAP performance. Thank you for your patience!

[Westcliff Technology @WestcliffTech]

IT will perform the system maintenance and upgrade for the GAP on Saturday Feb 5th, 2022 5:00AM-4:00PM PST.
During this time, the GAP won't be available. This Moodle upgrade will include general fixes, security fixes and the site performance improvements.
Thank you.