What Customers Want

We believe the best place to find what's next for your business is to know your customers really well; understand their problems and make their lives better.

[What Customers Want @WhatCustmrsWant]

‘The impact of the loss of manufacturing is that we lost an incredibly important training ground that linked advanced manufacturing with product with customers’ #MattDingle @theFormFlowBend @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘The Geelong entrepreneurial system needs to be more open and collaborative. There are amazing people here who could be helping other projects get off the ground’ #MattDingle @theFormFlowBend @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘We had a strategy session and invited all our neighbouring businesses to participate. The richness of ideas was incredible as everyone came to contribute not to compete’ #MattDingle @theFormFlowBend @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘Finding the right group of people is critical in taking an idea to commercial reality‘ #MattDingle @theFormFlowBend @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘You need to recognise where your strengths lie and get a team around you that fills the gaps’ #MattDingle @CarbonRev @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘The first business I set up was with a partner where we thought ‘there’s a better way of doing this than what our employer is doing’‘ #MattDingle @CarbonRev @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘We offer what we like. What we like to experience in a venue is what we offer‘ #RussWatson #BellarineDistillery @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘Bricks and mortar retail is all about the relationship you build with your customers. Build relationships.’ #RossParke @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘Not every retail business will be able to find their niche. If you can’t find your niche it will be difficult to compete with online retail’ #RossParke @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘Self reflection is really important. You need to understand yourself, understand you strengths, weaknesses, opportunities and threats’ #RossParke @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘We did sales training for 15 minutes every morning. There were games, exercises and breakouts so that everyone was ready for the customer when the doors opened at 9am’ #RossParke @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘There are a whole lot of new anxieties in the world today’ #DeanPearson #NABVillage @GeelongChamber

[What Customers Want @WhatCustmrsWant]

‘Consumer spending is fundamentally changing. We’re spending more on doing stuff rather than on stuff’ #DeanPearson #NABVillage @GeelongChamber

[What Customers Want @WhatCustmrsWant]

‘Life is not a dress rehearsal’ Adam Elliot, Animator #DIF2019

[What Customers Want @WhatCustmrsWant]

‘It’s all about the story’ Adam Elliot, Animator #DIF2019

[Creating Success Coaching - Les Watson @CSPCoaching]

You can be successful just working half a day...you just need to decide if that's 7 till 7 or 8 till 8. You choose. Bruce Hultgren - Oh Crap @GeelngEntrprnrs @WhatCustmrsWant

[What Customers Want @WhatCustmrsWant]

‘Biodegradable can mean that it breaks down in 1,000 years. Compostible means it actually breaks down‘ @BruceHultgren @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘It all comes down to passion. What you do has to make you leap out of bed in the morning. And if it doesn’t, find something else to do‘ @BruceHultgren @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘I would train on Christmas Day, because I knew no one else was doing it. If you want to be the best, you can’t just do what everyone else is doing‘ @BruceHultgren @GeelngEntrprnrs

[What Customers Want @WhatCustmrsWant]

‘If you’re interested, you’ll do whatever you can. If you’re committed, you’ll do whatever it takes‘ @BruceHultgren @GeelngEntrprnrs