Wheel4Justice

Campaigning for justice after years of NHS wheelchair failures. Raising awareness for disabled voices. #Wheel4Justice

[Wheel4Justice @Wheel4Justice]

My disabled sister has been without a working wheelchair for over 3 months.

Despite constant chasing, failed engineer visits, and multiple complaints — we are still waiting.

This is the reality for many vulnerable people failed by @AJMHealthcare & ignored by @PHSOmbudsman

[Asim Khan @AsimKhan21c]

It’s been 2 days now and he’s still not found. Please help.

[Wheel4Justice @Wheel4Justice]

ICB @HealthierNWL took 40 working days to defend a provider that left my sister without a wheelchair for 3+ months, then claimed everything was “within contract.”

Now I’m filing FOIs. Let’s see how solid their story really is.

#Accountability #ICB #DisabilityRights

[Wheel4Justice @Wheel4Justice]

After a month of silence, @PHSOmbudsman finally replied to my request to prioritise a systemic complaint backed by their own FOI data.

Their response?
“You’re in a queue.”

No urgency. No accountability.
I won’t be brushed aside.

#PHSO #AJMHealthcare #SystemicFailure

[Wheel4Justice @Wheel4Justice]

No response from @PHSOmbudsman in over a month. They seem to think they can bury their head in the sand and I’ll go away.

I won’t.

Accountability doesn’t expire just because you stop replying.

#PHSO #AJMHealthcare #DisabilityRights #OmbudsmanFailure

[Wheel4Justice @Wheel4Justice]

@PHSOmbudsman’s response to AJM Healthcare has been all for show, one public letter, no real action. 125 complaints last year, mostly dismissed. Disabled patients still suffering.

@TaraMewawala @AmyWelchITV @JaneSymons this needs digging.

#PHSO #AJMHealthcare #NHS

[Wheel4Justice @Wheel4Justice]

@PHSOmbudsman has buried its head in the sand instead of doing what’s right.

I’m making a formal complaint to @CommonsPACAC today and if that doesn’t move things, I’ll take it to the media.

Eventually, someone will pick this up. The pressure is building.

#PHSO #AJMHealthcare

[Wheel4Justice @Wheel4Justice]

No reply. No acknowledgement. Nothing from @PHSOmbudsman after I raised serious systemic failures concern.

Enjoy your weekend, because next week, I’m going heavy.
Transparency isn't optional.

#PHSO #AJMHealthcare #Accountability #FOI #GDPR

[Wheel4Justice @Wheel4Justice]

24 hours. If I don’t hear back from @PHSOmbudsman, I’ll escalate to @ICOnews and @CommonsPACAC.

Not a threat, a promise.

I don’t have much faith in them either. The system is broken. But if this isn’t resolved soon, I am sure it’ll end up on Panorama or Dispatches one day.

[Wheel4Justice @Wheel4Justice]

@PHSOmbudsman — the clock is ticking. This isn’t going away.

You’re not just delaying justice—you’re deepening the harm.

You exist to hold public services to account.
So do it.

#PHSO #Accountability #AJMHealthcare #FOI #JusticeDelayedIsJusticeDenied

[Wheel4Justice @Wheel4Justice]

@PHSOmbudsman — the clock is ticking. This isn’t going away.

You’re not just delaying justice, you’re deepening the harm.

You exist to hold public services to account.
So do it.

#PHSO #Accountability #AJMHealthcare #FOI #JusticeDelayedIsJusticeDenied

[Wheel4Justice @Wheel4Justice]

It’s not just one mistake. @PHSOmbudsman:

Misused FOI exemptions

Failed to assist under Section 16

Claimed public info wasn’t accessible

Disclosed personal data in FOI docs

That’s breaches of FOIA and GDPR.
@ICOnews will be hearing from me.

#PHSO #FOI #GDPR #ICO

[Wheel4Justice @Wheel4Justice]

If @PHSOmbudsman fails to respond to my email from Friday 2nd May by this coming Friday, I’ll raise a complaint with @ICOnews under Section 66 of the Data Protection Act.

Disclosing personal data in FOI responses isn’t just sloppy—it’s unlawful.

#PHSO #GDPR #FOI #ICO

[Wheel4Justice @Wheel4Justice]

@PHSOmbudsman exists to hold failing services to account, yet with AJM Healthcare, they’ve dismissed most of last year's 125 complaints on technicalities.

Just 1 upheld.

If PHSO doesn’t fix this, it risks a full collapse of public trust.

#PHSO #AJMHealthcare #Accountability

[Wheel4Justice @Wheel4Justice]

In November 2024, @amywelchitv reported on patients waiting years for wheelchairs from NHS provider AJM Healthcare. I've since compiled extensive evidence showing systemic failures and lack of accountability. This issue demands further investigation. #AJMHealthcare #PHSO

[Wheel4Justice @Wheel4Justice]

Day 20 and no response from @PHSOmbudsman to my FOI request – despite their legal duty under the FOI Act to reply by today. If I don’t hear back, I’ll be reporting them to the @ICOnews for breaching the law. Accountability starts with transparency. #FOI #PHSO #Accountability

[Wheel4Justice @Wheel4Justice]

The cracks in the system aren’t new — they’ve been paved over for years. But for disabled people, these failures are life-altering.

It took 4 months to get my sister’s wheelchair repaired.

How many others are still waiting in silence?

#DisabilityJustice
@HealthierNWL

[Wheel4Justice @Wheel4Justice]

Even after 4 relentless months of chasing, it took pressure, complaints, and exposure just to get a basic wheelchair repair done.

What about those who can’t fight back?

This broken system fails the most vulnerable.

We deserve better.

#DisabilityJustice #Accountability #NHS

[Wheel4Justice @Wheel4Justice]

After 4 relentless months of pushing, AJM finally repaired my sister’s wheelchair.

In what world is a 4-month delay acceptable for essential mobility equipment — even with constant pressure?
How long would it take for those who can’t fight back?

@PHSOmbudsman @HealthierNWL

[Wheel4Justice @Wheel4Justice]

Broken systems leave disabled people fighting for basic rights. We won't stay silent. Change must come. #JusticeForDisabled

@DisRightsUK @DPAC_UK @PosAbilityMag @BBCDisability @EHRC
@Frances_Ryan @KamranMalikIL @jowhiley @lucywebster @PippaCrerar @paulwaugh @Sophie_J_Morgan

[Wheel4Justice @Wheel4Justice]

Another day, another reminder that for many disabled people, delays, neglect, and silence are the system, not the exception.

We're still waiting. Still fighting. Still unheard.

@PHSOmbudsman @HealthierNWL — how many more have to suffer before someone takes responsibility?