Tom Dahlberg

[Tom Dahlberg @Whoopsies]

@CarolynOrdonez @Delta Same thing for us. Additionally, the flight they booked our family on was originally $300 less per person. Had we known we'd just get bumped anyways, we would have saved the $1.2k the first time and booked the worse itinerary.

[Tom Dahlberg @Whoopsies]

@Delta why is it okay for you to change our flight to a less ideal itinerary (originally 300+ less per ticket than what we purchased) and not refund the difference. Had we known we'd get bumped off that itinerary, we would have just booked the cheaper flight and saved over $1.2k

[Tom Dahlberg @Whoopsies]

@Xfinity still nothing. no consideration to the problems caused and their bright orange cable is still laying across our yard and the sidewalk. what a joke. terrible company.

[Tom Dahlberg @Whoopsies]

@Xfinity Absolutely unacceptable experience. Confirmed install on May 31st. Was told was not possible due to a line needing to be replaced (your problem not mine). Anyways, compromised and kept the CONFIRMED date of 6/10 which was cancelled without reason. What the heck?!

[Tom Dahlberg @Whoopsies]

@Xfinity still no resolution. spent two hours on the phone the last two days. no one takes ownership. Apparently, a company this size still has gotten to the point they can email customers with issues that have been escalated twice. long story short, tech never came today