Ceri wilding

[Ceri wilding @WildingCeri]

@chilternrailway @CrossCountryUK We are hoping to get a chilterns back today. On our recent travels we have found your staff are kind, empathetic & genuine. Even your staff at Wembley following a harry styles gig late at night dealing with thousands of passengers made themselves available & helpful. Thank you❤️

[Ceri wilding @WildingCeri]

@CrossCountryUK on 8:58 Banbury to Birmingham with walking frame asked staff member on train to help find a seat-she can't look up from her phone-just pointed-got in the accessible carriage no seats and struggling to stand let alone walk on moving train #pooraccess #badservice

[Ceri wilding @WildingCeri]

@CrossCountryUK Your rude train staff let you down today. Apparently suitcases now have a reserved seat, while humans-including people struggling to stand with walking frames-are left standing.Perhaps customer service training from @chilternrailway would help? They’re amazing ❤️

[Ceri wilding @WildingCeri]

@CrossCountryUK Doesn't help me now. Just spoke to the ticket man who said I can't have a seat unless I have reserved it. I have a disabled persons railcard and walking frame - However suitcases are sat in seats and footwells. He is unwilling to help me.

[Ceri wilding @WildingCeri]

@Argos_Online your website and app appear to be down? Unable to check out. Have left birthday shopping for my nephew right til the last minute 😱 can you advise whether it will be working again today?

[Ceri wilding @WildingCeri]

@wembleystadium I emailed you on the 27th July regarding an unpleasant experience we had on the 25th July. As accessible customers we felt completely unsafe. Does anyone respond to customer concerns? #safeguarding #complaint

[Ceri wilding @WildingCeri]

@SkyGroup you have let my sister down with mobile, broadband AND tv she is an accessible customer relying on internet for carers and daily living - she is being continually fobbed off - paying for a service that you have failed to activate #poorcustomerservice

[Ceri wilding @WildingCeri]

@CocaCola_GB hi I keep trying to order personalised tins but even when just registering it give we the "oops something went wrong" message. Can you advise how to proceed please? Thanks

[Ceri wilding @WildingCeri]

@OfficialRandL are they going to be Any new lineup announcements? Many thanks 🥰

[Ceri wilding @WildingCeri]

@Halfords_uk with failed promises and zero communication from you with my queries AND you still taking money from my account for a service you failed to provide you now send me an email to say you have resolved my complaint? How was my complaint resolved? I'm truly baffled.

[Ceri wilding @WildingCeri]

@Halfords_uk Hi- the relevant team STILL haven't contacted me. Your motoring club is useless. What exactly am I paying for? At this point I want it cancelled. #poorcustomerservice

[Ceri wilding @WildingCeri]

@Halfords_uk your customer service is shocking You let me down by cancelling MOT & failing to reschedule as promised. Your motoring club is pointless & worthless to me. You've been fobbing me off for a month now. Emails not responded to -cancel my membership. #poorcustomerservice

[Ceri wilding @WildingCeri]

@Halfords_uk Have done... I see you have taken payment AGAIN today for your pointless motoring club.

[Ceri wilding @WildingCeri]

@bluelightcard my application has been denied as the process didn't accept my pension slip. I am unable to login or reset my password to claim my joining fee back. Im just repeatedly asked the same question once reset link is sent then sent more reset links.....

[Ceri wilding @WildingCeri]

@BSTHydePark @RealHughJackman @theroyalparks The access link is not working - it just stops on a pink screen - can you assist please? Many thanks

[Ceri wilding @WildingCeri]

@LittlewoodsHelp I have replied with screenshots and details - thanks

[Ceri wilding @WildingCeri]

@LittlewoodsHelp I have been asked to contact you by @YodelOnline because they have lost my parcel that they received from yourselves over a week ago. Please can you sort a refund? Thanks

[Ceri wilding @WildingCeri]

@SkyUK @SkyHelpTeam hello - where is Joker: Folie à Deux on sky store?

[Ceri wilding @WildingCeri]

@chilternrailway Please address accessibility on your service-able people using access seats(bikes&families)-Often I have no seat i raise this the response is "ask people to move" when you have a disability communication can be impacted confidence is already battered/low and it's impossible.

[Ceri wilding @WildingCeri]

@SkyHelpTeam @SkyHelpTeam Still having the same issue - have sent to sky box and no response on sky box - no option to watch. Logged in online and it says pending

[Ceri wilding @WildingCeri]

@SkyHelpTeam I pre purchased #deadpool&wolverine bonus Ed and am unable to download it. Let alone watch it. I see others are having this issue also.