@virginmedia I can assure you I wouldnt be messaging here if I hadnt tried that. Please see below numerous calls even 2 hours with no resolution, still no date of when, and no dongle, complaint logged and a ridiculous outcome which does nothing to resolve please see attachments. #dreadful
Internet due to install tomorrow for my WFH wife and I'm told its delayed till 24th, spoken with 7 different agents, via phone, chat and the text service and have been hung up on twice, offered no resolution or explanation. Dreadful Virgin Media!!! @virginmedia@VirginMediaNews
@virginmedia Least I would have expected was a dongle to cover us having no service especially when you had 2 weeks notice and I was even asked if I wanted installing on 31st to which i responded saying no 8th is okay as long as its done then, and then pushed to 11th and now 16th.
@virginmedia The workers that came on the 8th, told me in person that they could finish today but were unable to as they have had a call saying activation is 23rd so they left and will come back as soon as someone informs them and can install that day. So clearly miscommunication not a block
@virginmedia I have even gone out and bought my own dongle for another 40 quid but its not been great signal as from another provider :( so I am now out of pocket, sick of being pushed back, but need internet and need a solution please! I really want to stay but its getting really hard to.
@virginmedia I have been in touch, and have had promise after promise not been met, no dongle provided, and being cut off numerous times. This has really upset me and I have now spent about 24 hours contacting your teams ans everytime I leave extremely distressed with no outcome :(
@BBCNews Me and my wife wrote a little song about Christmas being different this year to cheer people up, would appreciate if you can give it a little listen :)
https://t.co/pTyYLOk7ip
@1025Clyde1 Me and my wife wrote a wee song that sums up christmas being a little different this year, would appreciate it if you gave it a listen!
https://t.co/pTyYLOk7ip
@OffMenuOfficial@OffMenuOfficial @EdGambleComedy Can you ask James how we can watch this, as I was unable to be available at 8pm on 17th? how long do we have to wait? can we pay on demand to watch it? would be well worth it and be happy to!
@BBCTheOneShow Love how festive the studio looks Alex and Alex, we have just released our first original Christmas song so we appreciate the festive feels!
https://t.co/pTyYLOk7ip