I am not sure where to turn to now as I purchased the phone knowing that I was moving to the US and understood that the folded screen would have an international warranty. Now I am told the warrantee is there, but only honoured where the phone was purchased. @SamsungMobile help?
I made the move from @Apple to @SamsungMobile last year October, and since then I have relocated from South Africa to the US. My @GalaxyFold 3 has now started cracking on the fold and @SamsungMobileUS does not honour the "international" warrantee. @SamsungMobileSA can you help?
I have been told that the phone must be repaired in the country of purchase even though it falls within the warranty period. I have had the phone jn to a walk in repair center who inspected the phone and said that there is no physical damage, it should be repaired under warranty.
@Vodacom@Vodacom111 please can the 'confirmation department' give me a call to 'confirm' the upgrade I completed last week Tuesday. The upgrades department can't help, I've phoned them 3 times already.