#claudeai@AnthropicAI Please Take a look at the screenshot please, A trillion dollar (to be) company unable to resolve a 100-dollar issue for the last 5 days.
@AnthropicAI@claudeai Paid $100 on May 26 for the Max plan (renewal), but Billing page is still stuck on “Free plan” with “Upgrade plan” button.
Previous payments also visible in billing page. This is the known subscription sync bug affecting multiple users(per AI)
Please escalate to human support for manual activation. more details below: Payment: $100 (May 26, 2026) - Paid status confirmed
Account: Free plan despite payment
Org ID: e79b0de0-7a6d-429f-932b-9e02edd51882
Projects: Paused/inaccessible
Issue: Can't resubscribe without duplicate charge
Invoice numberVPQP7SPU-0006
Payment dateMay 26, 2026. Project stuck. being pushed to upgrade again even though, per billing page next payment due is 3rd week of June. Need urgent resolution. #Claude #Anthropic
Payment: $100 (May 26, 2026) - Paid status confirmed
Account: Free plan despite payment
Org ID: e79b0de0-7a6d-429f-932b-9e02edd51882
Projects: Paused/inaccessible
Issue: Can't resubscribe without duplicate charge
Invoice numberVPQP7SPU-0006
Payment dateMay 26, 2026. Project stuck. Waiting for Last 78 hours in vain for tech team response
@AnthropicAI@claudeai#Claude#Anthropic in order to continue my work, I had to re subscribe again. Unfair practice by @anthropic team. Its inability to resolve the technical/ billing issue costed me more dollars. support emails proved to be a junk yard with classic AI replies. customer support email response pushes me to use get help chat, get help chat pushes me to send email to support.
@AnthropicAI@claudeai Paid $100 on May 26 for the Max plan (renewal), but Billing page is still stuck on “Free plan” with “Upgrade plan” button.
Previous payments also visible in billing page. This is the known subscription sync bug affecting multiple users(per AI)
Please escalate to human support for manual activation. more details below: Payment: $100 (May 26, 2026) - Paid status confirmed
Account: Free plan despite payment
Org ID: e79b0de0-7a6d-429f-932b-9e02edd51882
Projects: Paused/inaccessible
Issue: Can't resubscribe without duplicate charge
Invoice numberVPQP7SPU-0006
Payment dateMay 26, 2026. Project stuck. being pushed to upgrade again even though, per billing page next payment due is 3rd week of June. Need urgent resolution. #Claude #Anthropic
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