@emmaclarkey Hi Emma, so sorry about the awkward page break! We understand how frustrating that is for Sadie's book. We've shared your feedback with our team to review for future editions. Thanks for letting us know! π
@bbybrews Hi! If you could please send through your order reference number, which should look similar to R123456789, we'd be happy to take a look and see how best we can help.
@Kaztastic Alternatively, if you could please send through your order reference number, which should look similar to R123456789, we'd be happy to take a look and see how best we can help :)
@ARedShovel@WonderblyHQ Hi! You can use a middle name or nickname if youβd rather not use a last name. Also, weβve got loads of different personalisation options to suit personal preference, including plenty of books that don't utilize a last name. Check 'em out on https://t.co/zhlJ1XNdvd
Started as a side hassle. Yesterday we reached 6million books (and counting). Can't be more proud of the incredible @Wonderbly team and everyone who supported us on our journey so far. Here's for the next 6 million πΎ
@Afnanbinmobrad Hi! We have replied to your email with a resolution and will be happy to continue helping you via email, as it's the fastest way we have to assist you. Thanks again for your patience and understanding.
@Afnanbinmobrad Hi! It appears our customer service angels are already on the case and will be happy to continue assisting you. Please note that our Customer Support Team is currently responding to most emails within 24 hours, Monday to Friday. Thank you for your patience.
@Faldelarie Sorry to hear that! ββββββI'm afraid we don't have any known issues at the moment that could be causing a problem like you've described, but we'd love to take a look and find a way to help. Just drop us a line at [email protected]. Thanks!