Julie C

Anyone for Champagne? Cheers! X

[Julie C @Wooolie29]

@Tesco bought this today at your store in Edgington Way, Sidcup. The best before date is two days ago. I am unable to go back to the store now to return it.

[Julie C @Wooolie29]

@British_Airways can someone please help me. I am trying to get a refund on some vouchers and getting nowhere. I have been told the vouchers are valid but when I put the request through on your website I am told the voucher codes are not valid. Please help.

[Julie C @Wooolie29]

@virginmedia since moving house in June every bill has been incorrect and I have had to phone each time to get it rectified even though I have been told it will be correct. Now on hold again (30 mins) for an incorrect bill. This service is terrible.

[Julie C @Wooolie29]

@virginmedia I have already had a 45 minute call with your company regarding these issues. I do not wish to have another one.

[Julie C @Wooolie29]

@virginmedia have recently moved home and have two issues, first one the bill that we have been sent is incorrect and second we were meant to have an engineer visit today to change the cabling but no one has turned up. Cannot find a phone number to call.

[Julie C @Wooolie29]

@virginmedia As I say that is not what I was told over the phone. What with this problem and the engineers not turning up when they were supposed to I really do find it impossible and frustrating to deal with your company.

[Julie C @Wooolie29]

@virginmedia That’s not what I was told on the 45 minute phone call when I spoke to one of your representatives. I was told the bill would be amended and that the wrong amount would not be taken from my account.

[Julie C @Wooolie29]

@virginmedia I have since spoken with someone about this and supposedly sorted it out. I was told that the bill was indeed incorrect and that I would receive an amended one, this still has not come through.

[Julie C @Wooolie29]

@virginmedia I am trying to use your chat bot since about 10:00 this morning to notify you I am moving house, got near the end and have been cut off, now don’t know if it has been finalised. Can someone help me.

[Julie C @Wooolie29]

@virginmedia I have been using the chat bot for the moving house service, after being on there for about 2 hours, just getting to the end and I have been cut off. Now I don’t know if everything has been sorted. Can someone look into this please.

[Julie C @Wooolie29]

@British_Airways I would really appreciate some help regarding my flight. Multiple DM messages and tweets and nothing seems to work. Not sure what to do next!!!

[Julie C @Wooolie29]

@Britishairway9 Have now followed back

[Julie C @Wooolie29]

@British_Airways can someone please assist me. I need to cancel my flights. It seems impossible to get hold of anyone.

[Julie C @Wooolie29]

@British_Airways it would be nice if someone could reply to my DM!!!!!

[Julie C @Wooolie29]

@crosspens ordered a pen and notepad set on the 27th July for a birthday present for this weekend and have only just been informed 8 days later that it is out of stock although still showing as in stock on your website. Now left without a present to give!!!

[Julie C @Wooolie29]

@_such_a_shame_ Bloody hell and that’s just the buggy!!!!!

[Julie C @Wooolie29]

@virginmedia My partner says he tried that and wasn’t connected to an agent until about 6 hours later and then missed their reply. But I will try again.

[Julie C @Wooolie29]

@virginmedia its impossible to either cancel or negotiate a new deal. My partner has phoned 3 times today, twice he was cut off and the final time he was on hold for just under an hour. What are we supposed to do when the contract is coming to an end!!!

[Julie C @Wooolie29]

@virginmedia Is that an automated system or is it an actual person on the end of that number?

[Julie C @Wooolie29]

@British_Airways I have an evoucher and on the email it says flights booked must be completed by 30 April 2022 but on the FAQS it says 30 September 2023 so I am bit confused as to which date is correct.