Hitesh Sharma

Explorer, Learner & Leader.

[Hitesh Sharma @Wordsof_mylife]

Celebrating Power!

#doodle #sketching #navratrispecial

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Appreciate the support.

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife

3 attempts, 10+ days, apathetic customer handling, cumbersome process, and loads of frustration for not being able to return the wrong and inferior products which have been dumped against an order of 10k. Seeking solution on priority. Totally unacceptable.

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife It seems like interacting with machines. No proper and appropriate solution.

Is it waiting for me to get royally discouraged, accept the dumped inferior products, and waste 10k?

@AJIOLife @reliancegroup

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Update please?

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife What's the update?

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Have had enough of repetitive messages. Tired of reading them.

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Unfortunately, I have 9 complaint ids with no action and solution yet.

The entire process is questionable.

I have requested multiple times to resolve on priority. Have been on it from last 13 days. Don't know what does some time mean.

I can't be dumped with spurious products.

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Don't know who can support it here. @AJIOLife @reliancegroup

No solution even after struggling for multiple days :(

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Tried calling the product provider. Came across as a fake brand. Seems to be a trap to exploit customers.

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife 18 calls to CC, 63 messages, 5 mails, & 15 days of frustration. @AJIOLife thank you for setting the benchmark of the worst service. Hope the legal route will give the right solution.

Extremely dissatisfied!

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Any other response or action?

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife It is just the same message till the return window is open and then an apology for the closure of the window.

The request is for action. Have been writing here from last 4 days. Still no update?

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Have been raising complaints from last 12 days. The same are getting rejected without any justification. Requesting sincere support here.

Is there any real assistance or just message no value?

Please let me know the call details to connect and close on priority.

@AJIOLife

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife No resolution and action so far.

I can only expect repetitive messages here. How to seek support? Have been raising queries on all platforms for the last 12 days :(

Absolutely unacceptable!

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Have been following up from last 10+ days. The same is not getting resolved.

Sharing the screenshots of the return request rejection without any clarification.

Why should I suffer the loss with the dumped products of inferior quality?

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife I am getting the repetitive responses which are totally different then what I am asking. Re-sharing the questions:

1. TAT for resolution? It has been 10+ days

2. Best way to get the resolved; No medium is helping

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Not sure who can help here? All processes are extremely cumbersome and non-customer centric :(

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife Have initiated a mail too before 3 days which too has not been attended. Customer complaint handling is highly questionable...#ajio #ajiolife #CustomerService

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife There was a commitment to respond by EOD with an appropriate solution. This is the height! Same responses and no action :(

[Hitesh Sharma @Wordsof_mylife]

@AJIOLife The messages are not helping. It has been grossly delayed. Mail to Vineeth nair's team is also to be answered. The intention is highly questionable.