Mason Duchatschek

Co-authored the books People Matter Most & Inclusive Leadership. Employee selection & development expert. Seen in Entrepreneur, Selling Power & New York Times.

[Mason Duchatschek @WorkAlchemist]

What can business owners learn from Disney about customer service?

Former Disney leader Vance Morris shares how simple systems, employee engagement and small “wow” moments can build loyalty and increase profits.

Watch the full episode:
https://t.co/Ls46KnX1c6
#CustomerService

[Mason Duchatschek @WorkAlchemist]

Bamboozled? Hoodwinked? Tricked?

https://t.co/CTtPfpoowl

[Mason Duchatschek @WorkAlchemist]

AI adoption is not just about tools.

It is about people and change.

In this episode, Ben Tasker and I discuss why buying AI software does not equal having an AI strategy.

Listen: https://t.co/p2zdO3pnhy

Watch: https://t.co/cPUpave1FI

#AIStrategy #AIAdoption #FutureOfWork

[Mason Duchatschek @WorkAlchemist]

What does it cost when you hire dishonest employees? How does it impact your reputation when it shows up in the news?

https://t.co/aSObppwiOz

[Mason Duchatschek @WorkAlchemist]

The most expensive workforce problems are usually the ones leaders don’t measure.

I joined Jim Beach on School for Startups Radio:

https://t.co/BOiPiPWLOb

P.S. - My portion started just past the 30-minute mark...

[Mason Duchatschek @WorkAlchemist]

Are your best employees being undervalued?

Mason talks with Jacob Chase, founder of The Infin, about why traditional performance reviews miss real value creators, toxic employees, and compensation gaps.

Listen here:
https://t.co/jiZaX5YDGP

[Mason Duchatschek @WorkAlchemist]

Stop apologizing for taking up space.

In this episode, Dr. Liz DuBois Erskine shares how leaders can strengthen executive presence, handle conflict, and communicate with more authority.

Listen or watch: https://t.co/y5RHXJo6lV

#WorkforceAlchemy #MasonDuchatschekShow

[Mason Duchatschek @WorkAlchemist]

Your health is a business asset. Manage it as such. Here's why...

https://t.co/WDSQ4yUqeK

[Mason Duchatschek @WorkAlchemist]

Had a great conversation with Hanna Bauer about leadership burnout, culture, and why decision bottlenecks quietly destroy teams.

🎧 https://t.co/0o9yoW8hZ3

▶️ https://t.co/mfbdJkx8Zi

#Leadership #BusinessLeadership #CompanyCulture

[Mason Duchatschek @WorkAlchemist]

It is much easier to win big, win often, and win easily when you have the best people.

Some companies know how to identify, select, and retain amazing people.

Those who don't get their leftovers.

[Mason Duchatschek @WorkAlchemist]

Fake reviews and AI-driven perception are rewriting the rules of business credibility.

Brand strategist and author Gal Borenstein explains what CEOs and business owners need to understand now.

📺 https://t.co/RexGetEZDb

#Leadership #AI #BrandReputation

[Mason Duchatschek @WorkAlchemist]

AI won’t fix broken systems. It scales them.

Most leaders are using it wrong.

Curiosity + clarity = real advantage

Watch: https://t.co/KiTpsAIs7c

[Mason Duchatschek @WorkAlchemist]

https://t.co/9XF9cyBdWX

[Mason Duchatschek @WorkAlchemist]

What would you do if doing the right thing cost you everything?

Rabbi David Lapin shares lessons from working alongside Nelson Mandela.

Most leaders never face this test.

Until they do.

Check out the full conversation on YouTube:
https://t.co/4atYFQc46p

[Mason Duchatschek @WorkAlchemist]

Protect what you've built... and the people who helped you build it!

[Mason Duchatschek @WorkAlchemist]

Attention drives growth.
Video is how businesses earn it.

In this conversation with Anush Mnatsakanyan, we break down how to attract, engage, and convert without massive budgets.

Watch: https://t.co/ybJbvDD8PE

Listen: https://t.co/rjIosVD3yH

#VideoMarketing #ContentStrategy

[Mason Duchatschek @WorkAlchemist]

Are you winning the wrong game?

Success can trap you in what used to work

The next level is not more effort It is alignment
What needs to change?
Watch the full conversation: https://t.co/GdjE4QHvXn

[Mason Duchatschek @WorkAlchemist]

One pattern that shows up often: strong interviews paired with weak performance usually trace back to the same gap in the hiring process.

There are ways to fix that without adding complexity.

[Mason Duchatschek @WorkAlchemist]

Your candidates are being trained on how to interview with you.

“Winning answer scripts.”
“What hiring managers want to hear.”

If you rely on interviews, you may not be getting the best candidate. Instead? The best performer.

Make it harder to game. Happy to share ideas.

[Mason Duchatschek @WorkAlchemist]

Many teams experience ongoing front-line turnover.

It doesn't just go with the territory.

In reality, the hiring system behind it often plays a bigger role than expected.

This breaks down the pattern and offers a more practical way to think about it:

https://t.co/tYFNrlBimY