WOW! Care

Welcome! WOW! Care provides details on current service outages. If you need support, call 1-866-496-9669 for residential or 1-855-940-4969 for business.

[WOW! Care @WOWCare]

@chrisp981 Good morning, are you still having issues with your services?

[WOW! Care @WOWCare]

@JessicaJolt We are sorry to hear this but we don't service this area.

[WOW! Care @WOWCare]

@Tomawce Good morning. We're sorry for your experience. If you'd like, you can call our center at 866-496-9669 for assistance.

[WOW! Care @WOWCare]

Nearly 90% of WOW! modems impacted by Isaias are back online. Most remaining outages are due to commercial power loss, and service will restore automatically as power returns. Thank you for your patience as recovery efforts continue.

[WOW! Care @WOWCare]

Hurricane Isaias: Some customers are experiencing service disruptions due to power outages and other storm-related damage across affected areas. We are prepared to restore service as soon as conditions are safe & will continue to provide updates as restoration efforts progress.

[WOW! Care @WOWCare]

We’re closely monitoring Hurricane Isaias as it approaches landfall. Strong winds, heavy rain, and storm surge may impact areas along its path. The safety of our customers and crews comes first. If outages occur, we'll begin restoration efforts as soon as conditions are safe.

[WOW! Care @WOWCare]

@BobSavi9 We’re sorry to hear you’re experiencing service issues. Have you reached out to schedule a technician to visit your home and check the area?

[WOW! Care @WOWCare]

@return_2_sendR Thank you for reaching out. We have responded to your other post.

[WOW! Care @WOWCare]

@chrisp981 Good morning. At this time, that is not available, but it is something we are looking into.

[WOW! Care @WOWCare]

@rudiusmaximus Good morning. We're sorry to hear your services are down. Please DM your full account number so we can review your account and assist you further.

[WOW! Care @WOWCare]

Services in Greenville, SC have been restored. We appreciate your patience while WOW! fiber technicians worked to restore service as quickly as possible.

[WOW! Care @WOWCare]

@forex_demo_god Good morning. We understand your frustration and the importance of having your services working. We're working as quickly as possible to get everyone up and running.

[WOW! Care @WOWCare]

Michigan power restoration continues following Thursday's severe weather. Over 30k residents remain without power, impacting WOW! services in some areas. DTE expects restoration to be completed today, and WOW! services should follow. Thank you for your continued patience.

[WOW! Care @WOWCare]

@drRmansfield Please DM your full account number along with the last 4 digits of your Social Security number or PIN, and we will be happy to review your account.

[WOW! Care @WOWCare]

@shebagirl3 We’re sorry to hear you’re experiencing issues with your services. Please DM your full account information so we can review your account and assist you further.

[WOW! Care @WOWCare]

Michigan service outages caused by Thursday's severe storms were resolved Sunday evening. Customers still without power should see WOW! service return once power is restored. Thanks for your patience as we worked alongside local power crews to safely restore service.

[WOW! Care @WOWCare]

@forex_demo_god @Xfinity Good morning, we understand your frustration and would hate to lose you as a customer.

[WOW! Care @WOWCare]

@redalert989 Good morning! We understand your frustration and are working as quickly as possible to get everyone’s services up and running. Thank you for your patience.

[WOW! Care @WOWCare]

Michigan Storm Recovery Update: Power outages continue to affect 95k+ homes and businesses, impacting some WOW! services. Since Friday, WOW! has restored service to over 9k customers. We're working around the clock to restore service as power returns. Thanks for your patience.

[WOW! Care @WOWCare]

Some customers in Greenville, SC are experiencing a service disruption. WOW! fiber technicians are onsite working to restore service as quickly as possible. Thanks for your patience.