@nobrokercom Very disappointed with the overall experience. Despite multiple follow-ups, we are still waiting for our deposit refund. Customer support has been ineffective, and our assigned managers have been consistently non-responsive. Requesting immediate resolution.
@Cityfurnish1 Thanks for responding. I have dm’d you the details. Additionally, I’d like to work with your tech team and leadership to improve your customer service bot, “Chris”.
@Cityfurnish1 can I get some support with my order? I have tried calling your support multiple times with no response and your chat bot is awful. I have no other recourse apart from using X. Absolutely terrible customer service.
@ManipalCigna@MediAssistIndia Really amazing to see twitter help in resolving issues. I am now a believer in social media. In the coming weeks I'll write up a summary of my experiences with the health insurance in India and what I felt could have been better. Something a startup can come in and disrupt.
Is it just me or is insurance in India a massive scam? For years now we have kept up our premiums but when the time comes to pay up, companies like @ManipalCigna / @MediAssistIndia refrain from paying up with nonsensical reasons.
@ManipalCigna@MediAssistIndia While I have the privilege to access social networks and draw attention, many in my position don't or don't know how to or where to begin. I personally witnessed distressing situations in the hospital with respect to claims. I urge you to take this opportunity to do better.
@ManipalCigna@MediAssistIndia Update: Cashless payment was approved successfully. Thank you @ManipalCigna and @MediAssistIndia for uploading your end of the bargain. The buck doesn't stop here however. I'll be back next week for the outpatient bills 😅
If anyone else is facing issues with these companies, please reach out. I’d love to get the facts of your case and perhaps we can bring these companies to honor their commitments
#SocialJustice#insurance#ScamAlert
@MediAssistIndia@ManipalCigna I have been contacting your support agents and provided all the information. Your software is shit and sometimes it’s the lack of a doctors note and sometimes it’s the lack of a stamp, but you seem to find excuses to pay up.