WaterstonesHelp

Here to provide customer support to Waterstones customers.

For book news, events and conversation follow @waterstones

[WaterstonesHelp @WstonesHelp]

@43434Soc Hello, I am sorry to hear you haven't heard back. I would advise contacting the store to advise on this - James

[WaterstonesHelp @WstonesHelp]

@RobertaObinwa Hello, this should hopefully have the answers you are looking for - https://t.co/6zAUycnK4N - James

[WaterstonesHelp @WstonesHelp]

Good Morning, we're here to help until 4pm today. Please dm us with any queries.

[WaterstonesHelp @WstonesHelp]

@DanielRoyMackay OK perfect :). Any points used on the order will be refunded but this can take a couple of hours to show back on your pluscard - James

[WaterstonesHelp @WstonesHelp]

@19950Khloe Hey Chloe, not a worry. Please can you pop us DM with your order number and your request? - James

[WaterstonesHelp @WstonesHelp]

@TheFeistyAngel Hello, I am afraid that our exclusive editions are all limited print runs so once they sell out, they don't normally come back in - James

[WaterstonesHelp @WstonesHelp]

@marjolieno Good morning Marjolein, I will find your email for you and reply for this shortly - James

[WaterstonesHelp @WstonesHelp]

@sorcererpds Hello Paul, you can contact the store over the phone or email to enquire about any vacancies in this instance. You can find store contact details via - https://t.co/kGcBcQPqCU - James

[WaterstonesHelp @WstonesHelp]

@xxterriberrixx Exclusive and signed editions are usually limited to a single print run, so we do not expect to receive any additional stock.

[WaterstonesHelp @WstonesHelp]

@AlecCane Hi! Could you please send us a DM with your order number?

[WaterstonesHelp @WstonesHelp]

@Samantha_MayR Hi Samantha, this event has not yet sold out :)

[WaterstonesHelp @WstonesHelp]

@Haddy51 Hi! Could you please send us a DM with your order number?

[WaterstonesHelp @WstonesHelp]

I'm leaving for the day now, but we'll be back from 9am on Monday. Have a lovely weekend!

[WaterstonesHelp @WstonesHelp]

Good morning, I'm here until 4pm today so please get in touch if there's anything I can help with!

[WaterstonesHelp @WstonesHelp]

@gb212gb Hi there! I'm afraid I cannot see anything listed as yet, it's worth keeping an eye on our website and social pages for any announcements.

[WaterstonesHelp @WstonesHelp]

@_tiawilsonx I am so sorry for the delay in our response, I have just replied to your original message.

[WaterstonesHelp @WstonesHelp]

@_tiawilsonx Hi there! I'm so sorry for the delay in getting back to you. The available book would be dispatched now and the pre-orders would follow as they are published.

[WaterstonesHelp @WstonesHelp]

We are now leaving for the day and we wish you all a lovely, sunny weekend.

There will be no one monitoring our DMs this weekend, but we will back on hand from 9am on Monday!