First CareUnit Evri

Customer satisfaction our priority.

[Danny N @DannyN71739160]

@EvriDeliveryCom Over a week I have been told H02SHA0015089257 to be delivered on 3 separate days, escalated 8 times. I have diagnosed mental health issues and this is not helping. The tracking doesn't move either and the ticket is permanently kept open so I can't do a thing.

[First CareUnit Evri @XFirstCareE]

@DannyN71739160 Hi, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬 @DannyN71739160

[First CareUnit Evri @XFirstCareE]

We have already replied to your DM kindly take a look and follow back for quick assistance and updates. Thank you

[Andrew Jones @andrewjones1685]

H07WKA0000024305 my parcel is supposed to be delivered today but is showing as stuck at depot. Your automated service says everything is on track but it clearly isn't. Can you help?
@EvriDeliveryCom

[Andrew Jones @andrewjones1685]

H07WKA0000024305 my parcel is supposed to be delivered today but is showing as stuck at depot. Your automated service says everything is on track but it clearly isn't. Can you help?
@EvriDeliveryCom

[First CareUnit Evri @XFirstCareE]

@andrewjones1685 Hi, we apologise for the inconvenience and such an experience with us, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬 @andrewjones1685

[🇬🇧M🇬🇧 @Manjitaah]

@KieraDiss @evri It happens all the time. Your colleagues do not read the app, or the notice left on the doorstep, unfortunately in West London they do not speak clear english and its quite disappointing.

[First CareUnit Evri @XFirstCareE]

@Manjitaah Hi, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬 @Manjitaah

[Double A Window Cleaning - Window Cleaner @DoubleaClean]

@EvriDeliveryCom I find it so weird I’ve emailed the ceo’s messaged on here and you just can’t be contacted, no one to speak to. I’ve a disabled daughter awaiting an urgent parcel in distress. I can only hope this reaches someone.

[First CareUnit Evri @XFirstCareE]

@DoubleaClean Hi, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬 @DoubleaClean

[Michael @SpartahqF]

@KieraDiss @evri Shame on you. What a disgusting way to run a company. Why don’t you care about your customers? Fix the problems, run proper background checks on drivers, pay them better so they actually care, and communicate with the public. Why, why, why?

[First CareUnit Evri @XFirstCareE]

@SpartahqF Hi, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬 @SpartahqF

[Ellie53 @SeddighEllie]

@dave24144975 Every time !! Made endless complaints but still the same useless selfish drivers ! Got it on my door cam ,left it by the door ,took the pic then took it away and went !! @EvriDeliveryCom is the most useless company !!!

[First CareUnit Evri @XFirstCareE]

@SeddighEllie @SeddighEllie We have already replied to your DM kindly take a look and follow back for quick assistance and updates. Thank you

[First CareUnit Evri @XFirstCareE]

Hi, Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬

[pennington stewart @rastapoppins]

@XFirstCareE Why so I can be ignored again 6hrs ago I was promised a call back 🤷🏻‍♀️ no call back and still no parcel

[pennington stewart @rastapoppins]

@XFirstCareE Why so I can be ignored again 6hrs ago I was promised a call back 🤷🏻‍♀️ no call back and still no parcel

[First CareUnit Evri @XFirstCareE]

@rastapoppins We have already replied to your DM for quick assistance and updates, kindly take a look and follow back for quick assistance and updates. Thank you @rastapoppins

[First CareUnit Evri @XFirstCareE]

Hi,Kindly follow us back and send a DM so we can prioritize your case and assist you promptly. Thank you ^KEITH 💬

[pennington stewart @rastapoppins]

@EvriDeliveryCom an again another parcel not delivered 🤬 this company is a waste of space I’ve told the sender and just spoke in the chat to your customer service who are also aware of space. £100 order missing should of been delivered on Wednesday as I paid next day delivery.

[pennington stewart @rastapoppins]

@EvriDeliveryCom an again another parcel not delivered 🤬 this company is a waste of space I’ve told the sender and just spoke in the chat to your customer service who are also aware of space. £100 order missing should of been delivered on Wednesday as I paid next day delivery.

[First CareUnit Evri @XFirstCareE]

Hi
We're sorry to hear this. 
Please drop us a DM💬 with your email address and reachable mobile number so we can prioritize your case and assist you promptly. Thank you ~Allan

[Mr_Cameron @MrCamerun]

@liam43102 @amazon I ordered from Tesco marketplace (big mistake) . The 3rd party seller (useless) used the Evri morons who never delivered and show it as being delivered. The item cost £20. So endless calls etc. make it pointless to pursue. Yes everybody needs to stop using Evri thieves. @evri

[Mr_Cameron @MrCamerun]

@liam43102 @amazon I ordered from Tesco marketplace (big mistake) . The 3rd party seller (useless) used the Evri morons who never delivered and show it as being delivered. The item cost £20. So endless calls etc. make it pointless to pursue. Yes everybody needs to stop using Evri thieves. @evri