XLACollab

Leading the Art & Science of Experience with our Experience Optimization Framework using Experience Level Agreements (XLAs) #JoinTheExperience #growakiwi 🍉🥝

[Orry @2B_orry]

Look out for @XLACollab #xlaFoundation course in the pre-conference training on offer at #SupportWorld

[XLACollab @XLACollab]

Both @Alan_Nance and @ITSM_Lisa presented at #smdays talking about #XLA and Experience and both were "fan favorites" #jointheexperience #growakiwi

[Marko Ruusinen @mruusinen]

“Experience Level Agreements (#XLA) are the new black of IT management.” 🚨

“We want to be thought leaders in the IT space, and @HappySignalsLtd enables us to reach that goal.” 👀

You can too 👊

#itsm #cio

[XLACollab @XLACollab]

"Definitely seeing an increase in conversations around XLA's.... The heartbeat is becoming a drum beat!" ~ @2B_orry
Orian, you have a way with words!!
🧡+ 🥁 = #jointheexperience

[XLACollab @XLACollab]

Beyond SLAs: Rethinking end user experiences with XLAs https://t.co/gYEfImmney via @bdaily
It's great to see the strides they are making with employee experience and #XLAs @unisys

[XLACollab @XLACollab]

If you’re interested in improving your #employeeexperience this is the class to get you started on your experience journey. #JoinTheExperience

[Bright Horse @BrightHorseEMEA]

Essence of Experience virtual delivery on - 10th December 2020

We still have places available, contact us: infoBright Horse
#improvingemployeeexperience

[XLACollab @XLACollab]

Congrats Mark and the @OwlPoint team on the work you do with the #CIOInitative It was a fantastic event! Looking forward to reading Alan’s post in the morning, with a nice cuppu☕️ 🌅

[Alan Nance @Alan_Nance]

Thank you to @markblanke and The CIO Initiative for organizing the 2020 event in beautiful Savannah. It was great exchanging insights and ideas with this senior executive audience.
#innovation #customerexperience #xla https://t.co/kfYXOZSK2J

[XLACollab @XLACollab]

Congrats!! That is quite a milestone.

[TaUB Solutions @taubsoln]

Celebrating our 6th Anniversary!!!
https://t.co/7SXWrru5ea

#TaUBSolutions #Anniversary_6th #Celebrations #Success #Hardwork #Appreciations #Trainings #Gamification #Consulting #SRE #DevOps #Automation #Takingyoubeyond #November #Sunday #KannadaRajyotsava #SundayFunday

[XLACollab @XLACollab]

Unisys Blogs and Podcasts | End User Experience Is Pivotal Today, and It's the Future of Work because the workplace is no longer defined by a physical office – it’s about the user’s experience. This marks a shift in which successful organizations.... https://t.co/FWZO0DBiGU

[XLACollab @XLACollab]

Wow, you guys really cover interesting stuff. That was a great listen! Thanks Weston and Alan.

[Alan Nance @Alan_Nance]

Thank you, Weston J Morris and Unisys for inviting me to your podcast on "end"-user experience. It is propitious to see Peter Altabef and the Unisys team putting the focus on the experience journey of their customers, and how they…https://t.co/OilkOmcpob https://t.co/Jotlp5Gk2b

[Alan Nance @Alan_Nance]

Thank you, Weston J Morris and Unisys for inviting me to your podcast on "end"-user experience. It is propitious to see Peter Altabef and the Unisys team putting the focus on the experience journey of their customers, and how they…https://t.co/OilkOmcpob https://t.co/Jotlp5Gk2b

[Alan Nance @Alan_Nance]

Great to see our excellent partners Bright Horse banging the drum for Experience management and XLA https://t.co/J0U8BnrRXe

[XLACollab @XLACollab]

Not ONLY is that a Great (and So true quote) but the image you paired with it #perfection
#jointheexperience

[HappySignals @HappySignalsLtd]

CIO of @GruppoCampari, Chris Woods, explains how HappySignals allows them to constantly measure and improve IT services. Read now: https://t.co/QF8qGyQ0xv
#ITSM #ITStrategy #EmployeeExperience

[XLACollab @XLACollab]

#CX + #EX = #HX
"Companies should consider integrating the two disciplines and installing a Chief Experience Officer to lead the combined effort across the entire organization." https://t.co/IXlUtSe8H4

[XLACollab @XLACollab]

This was really interesting. Thank you for sharing.

[Nexthink @NexthinkNews]

Chief Strategy Officer Yassine Zaied talks about his transition to #tech and his ambitions for the #DEXscore with @IDGconnect. #DigitalEmployeeExperience https://t.co/refV7mgil3

[XLACollab @XLACollab]

@BrightHorseEMEA And a warm welcome into the ZestNest #JoinTheExperience

[XLACollab @XLACollab]

Well said Mr. Nance!

[Alan Nance @Alan_Nance]

An underwhelming experience DEFINES the watermelon, The memorable experience DEFIES it.
Traditional SLAs and KPIs enable the Watermelon.

Let's stage memorable experiences using XLAs, Experience Level Agreements.

#customerexper…https://t.co/QnkaSPgS6G https://t.co/swWcABnnPZ

[Alan Nance @Alan_Nance]

Congratulations to Steve Radabaugh and to Nazzic Keene and the SAIC team for investing in the new hallmark of service provider success, eXperience!
Good luck on this journey!
@saic CitrusCollab #customerexperience #employeeexperience #xla https://t.co/0EIBNS34bQ

[XLACollab @XLACollab]

Customer satisfaction does not equate to customer experience. @RaeAnnBruno @RoyAtkinson @ThinkHDI #servicedesk #techsupport #CX #KCS #SPOCcast #SupportWorld https://t.co/OVtDJuRqFN
@BrightHorseEMEA - Neil, this is the #podcast we were talking about.

[XLACollab @XLACollab]

Congratulations to our friends at HappySignals.
Up, Up & Away team, go make the world a happier place! 🚀#jointheexperience 🍊🍋🥝

[HappySignals @HappySignalsLtd]

We’re thrilled to announce that we’ve raised €4.7M in series A funding! Read more about it in https://t.co/mwhPCZIRwG @SiliconCanals

[Bright Horse @BrightHorseEMEA]

How to Improve Employee Experience?

Find out more and book your place on 'Essence of Experience' (virtually delivered) on:
7th Oct, 27th Oct, 3rd Nov, 12th Nov, 19th Nov, 10th Dec
contact: [email protected]