Xaleon

Xaleon provides engagement software that supports organisations in seamless and friction-free digital engagement and interaction with their customers.

[EnterpriseTalk @Enterprise_Talk]

@TeamViewer, announced its #Acquisition of @XaleonSoftware, an Austrian start-up and leading provider of #CustomerEngagement software. https://t.co/6UOxW6waVr

[InsurTech Hub Munich @InsurTechMunich]

🙌 Uniting forces: ITHM alumnus @XaleonSoftware (formerly Chatvisor) now is part of the @TeamViewer family. 🥳 Congrats Horst-Georg Fuchs (photo as participant in our 2020 #InsurTech Innovation Programme), Mathias Holzinger, Markus Wagner and team!

https://t.co/oCcpIqSUFr

[Tech.eu @tech_eu]

From partner to buyer: @TeamViewer picks up Austrian customer engagement software startup @XaleonSoftware (formerly known as Chatvisor)

Lean more >> https://t.co/HJ3pxq6sAO

[brutkasten @derbrutkasten]

#Exit: DAX-Unternehmen kauft Linzer Startup @XaleonSoftware für zweistelligen Millionenbetrag.
https://t.co/9YcdCKIopv

[Xaleon @XaleonSoftware]

We start 2021 with some exciting news, we are now a part of the TeamViewer family!

[TeamViewer @TeamViewer]

We are excited to welcome @XaleonSoftware, a leading provider of customer engagement software, to the TeamViewer Family!

Here you can read more about Xaleon and the acquisition ➡️ https://t.co/G1fEFdoorK #CustomerEngagement #Acquisition

[Xaleon @XaleonSoftware]

Merry Christmas and a happy New Year from the Xaleon Team. May your year be engaging and bright! * Frohe Weihnachten. Und wir wünschen Ihnen einen guten Rutsch ins neue Jahr!

[brutkasten @derbrutkasten]

Das bisher als Chatvisor bekannte Linzer Startup richtet seine Marke nach einem Rebranding komplett neu aus.
https://t.co/9CLFefNmg3

[Xaleon @XaleonSoftware]

We are delighted to announce that effective immediately, Chatvisor will now be known as Xaleon. #customerengagement

[Xaleon @XaleonSoftware]

interactions with Co-Browsing see a much higher satisfaction rating that those interactions without visual tools.

According to a recent report by Forbes, Co-Browsing has much higher satisfaction rates than other modes of communications — close to 89.3%.

@contactcenters

[Xaleon @XaleonSoftware]

Visual support has dramatic effects on KPIs. Improve your FCR rate, NPS, and Truck Rolls with Co-Browsing.

Read about Co-Browsing and phone communication in contact centers.

https://t.co/pNnZaSNupt

#customersupport #customerservice #contactcenters #callcenters

[Xaleon @XaleonSoftware]

In today’s competitive market, insurance companies strive to stand out and differentiate in order to keep up with customer expectations.

https://t.co/yVug5ziG7H

#insurancecompany #insurances #contactcenters #customersupport #customerservice #sales #callcenters

[Xaleon @XaleonSoftware]

Learn about all the Co-Browsing types and what they are used for in this blog post.

https://t.co/Tdd6DPq579

#contactcenters #cobrowsing #customersupport #customerservice #customerexperience #callcenters #customers #technology

[Xaleon @XaleonSoftware]

Co-Browsing has proved to be an excellent tool to accelerate handling time and provide a first call resolution. Let’s see what implementing Co-Browsing technology can do for your business.

https://t.co/0dcKapEqTj

#contactcenters #customersupport #customerexperience #callcenter

[Xaleon @XaleonSoftware]

From banks to insurances, industries across the globe are upgrading their contact center workflows and figuring out new and improved ways to sales and customer support.

https://t.co/5IhvLsf4Uz

#customersupport #contactcenters #callcenters #customerservice #customerexperience

[Xaleon @XaleonSoftware]

The Coronavirus pandemic has caused banks around the world to undergo a massive digital transformation.

Read this content piece to understand the value of Co-Browsing in banks today.

https://t.co/aBBU6H60mt

#cobrowsing #contactcenters #callcenters #customersupport #banks

[Xaleon @XaleonSoftware]

In this post, we will define Co-Browsing, show a few examples of how it is used in business today, and discuss the security and reliability of Co-Browsing.

https://t.co/wfFM1pciwr

#cobrowsing #contactcenters #callcenters #customersupport #customerservice #customerexperience

[Xaleon @XaleonSoftware]

With Co-Browsing and live chat combined, support agents can respond directly, solving whatever problem the customer may have.

Read about the benefits of combining co-browsing with video chat.

https://t.co/XexaL0ypCK

#contactcenters #customersupport #customerservice

[Xaleon @XaleonSoftware]

Identifying your weaknesses as a contact center and providing the appropriate changes can tremendously improve the quality of your customer support and drive loyalty towards your brand.

https://t.co/WxSGUQLsel

#contactcenters #customerservice #customersupport #customers

[Xaleon @XaleonSoftware]

Simplicity and security make Co-Browsing an effective tool for customer service. Learn more about why companies are using Co-Browsing as a part of their customer service in this blog post. #cobrowsing #customerservice #customersupport #screensharing

https://t.co/PIoHMCnX50

[Xaleon @XaleonSoftware]

Co-Browsing makes the live chat an incredible tool to reach and assist customers. Learn about the benefits of adding Co-Browsing to live chat in this blog post. #cobrowsing #customerservice #contactcenters #customersupport

https://t.co/VsYKPrbeet