@jradnola For immediate step-by-step guidance on accessing and using the web version, we’d really appreciate if you could follow back so we can assist you directly via message.
@jradnola Once you’ve accessed through the web portal, return to the mobile app and refresh it. This should restore your full access to all features including the magnetic portal.
@jradnola Access the web version of the wallet to restore full functionality and resolve the portal access issue. Go to the official web app and log in with your credentials to unlock complete features without relying on the mobile app’s temporary connectivity issues.
@BQQM22 This can help with connection issues and accessing certain features like the Magnetic portal. Let us know if you need help walking through it! 🙌
@BQQM22@BQQM22 Good question! In Xaman, "updating your server" means switching to a different XRPL node. To do it, go to Settings, then Advanced, then Node, and select a different server from the list.
@DeadbeetCEO Good news Brian, you don't need to carry two phones! You can restore your account on your new phone using your secret recovery phrase. Just install Xaman on the new phone, tap "Import an existing account," enter your secret phrase, and you're back in.
@CryptoSasori This looks like spam targeting your wallet. Don’t claim this NFT, it’s a common scam tactic to harvest wallet access or trick you into signing malicious transactions. For help securing your wallet against similar threats, check your DM for step by step instructions.
@LesShort13 Hi Les, we understand how stressful this situation must be. Please reach out directly for support so we can review your case in detail and help resolve it. Our team is here to assist you and take a closer look at the transactions. Follow back for further assistance
@K4K4Kansas So sorry to hear this happened to you! Xaman is a self-custody wallet, meaning no one can access your funds without your secret keys or seed phrase. This is most likely the result of a phishing site, a malicious xApp, or your secret keys/seed phrase being compromised.
@K4K4Kansas Our team will analyze the transaction and guide you through the necessary steps to help secure your wallet and recover the affected funds as quickly as possible.
@K4K4Kansas We’re sorry to hear about the unauthorized activity on your wallet. Please send the transaction hash and wallet address via DM so we can immediately review the transfer and begin the asset recovery process.
@Josip83558513 Combined with self-custody, you maintain full control while significantly reducing hacking risk. Keep your seed phrases secure offline, enable all security features in the app, and regularly review account activity. Your approach to crypto security is solid
@Josip83558513 Your multi-signature setup with two cards to sign provides excellent security. This requires both signatures for transactions, making unauthorized access nearly impossible.
@KaidenDoug71816 Our team will analyze the transaction and guide you through the necessary steps to help secure your wallet and recover the affected funds as quickly as possible.
@KaidenDoug71816 We’re sorry to hear about the unauthorized activity on your wallet. Please send the transaction hash and wallet address via DM so we can immediately review the transfer and begin the asset recovery process.
@bsbabuckeye Our team will analyze the transaction and guide you through the necessary steps to help secure your wallet and recover the affected funds as quickly as possible.
@bsbabuckeye We’re sorry to hear about the unauthorized activity on your wallet. Please send the transaction hash and wallet address via DM so we can immediately review the transfer and begin the asset recovery process.
Our team will analyze the transaction and guide you through the necessary steps to help secure your wallet and recover the affected funds as quickly as possible.
@edmagrip We’re sorry to hear about the unauthorized activity on your wallet. Please send the transaction hash and wallet address via DM so we can immediately review the transfer and begin the asset recovery process.