Xbox Ambassador Oracle

Xbox Ambassador. Whenever possible, treat others like they would want to be treated. Black lives matter.

[Xbox Ambassador Oracle @XboxAmbOracle]

@_true_realist_ @XboxSupport @Xbox_Amb_Teagan @Xbox @XboxAmbassadors You're welcome! Cheers and happy gaming!

[Xbox Ambassador Oracle @XboxAmbOracle]

@YoZelthe @XboxSupport Thanks, same to you!

[Xbox Ambassador Oracle @XboxAmbOracle]

@YoZelthe @XboxSupport You're welcome! Cheers and happy gaming!

[Xbox Ambassador Oracle @XboxAmbOracle]

@deruko97 @XboxSupport @bonn_wolf (3/3) Also, if your friend does need to contact an Xbox billing specialist for direct support with their account, the best place to do so is at the main Xbox Support contact page: https://t.co/W6nU183go4

[Xbox Ambassador Oracle @XboxAmbOracle]

@deruko97 @XboxSupport @bonn_wolf (2/3) Additionally, your friend might want to review their payment options to make sure the information is up to date as purchasing issues can arise if the information here is inaccurate. https://t.co/xbvKABbPOe

[Xbox Ambassador Oracle @XboxAmbOracle]

@deruko97 @XboxSupport @bonn_wolf (1/3) Hi, while Xbox billing agents don't use the Twitter account, I'll try to leave some helpful links here. Your friend might want to review their purchase history at the following link: https://t.co/2QfXxbwVlY

[Xbox Ambassador Oracle @XboxAmbOracle]

@jrainis @XboxSupport (4/4) If the issue remains unresolved at that point, you might need advanced troubleshooting, and I would visit the official Xbox Support contact site for this. https://t.co/W6nU183go4

[Xbox Ambassador Oracle @XboxAmbOracle]

@jrainis @XboxSupport (3/4) If that doesn't fix the issue, try removing and re-adding your profile to the console- note that you'll need to know your account's email and password in order to do this. https://t.co/YC64WJbmPu /1

[Xbox Ambassador Oracle @XboxAmbOracle]

@jrainis @XboxSupport (2/4) If that looks correct, I'd try a physical power cycle of your console if you've not yet tried doing so. https://t.co/vfWbstNSeR

[Xbox Ambassador Oracle @XboxAmbOracle]

@jrainis @XboxSupport (1/4) Hi, sorry to hear that's happening. I have a few suggestions to try here- first, verify on your Services and Subscriptions page that the Gold subscription is showing up as expected. https://t.co/BYaRpangi3

[Xbox Ambassador Oracle @XboxAmbOracle]

@TheBatKnight_16 @XboxSupport If you cancel Game Pass and don't own the game in question otherwise, you'd get an error message when attempting to launch the game saying that you'd need to own the game in order to play it.

[Xbox Ambassador Oracle @XboxAmbOracle]

@kekeboui @XboxSupport Hi, custom gamerpic uploads are temporarily disabled for all users due to increased demand for Xbox services and increased moderation challenges due to worldwide events. Unfortunately, there's currently no announcement regarding when the feature will be reinstated. /1

[Xbox Ambassador Oracle @XboxAmbOracle]

@Scottlagan @XboxSupport Hi, this is likely due to a service outage currently affecting a number of users. You can monitor the status of the issue and/or request a notification when the issue is resolved at the following link: https://t.co/0jpAp3Bvr2

[Xbox Ambassador Oracle @XboxAmbOracle]

@Robert_F35 @XboxSupport Hi, sorry to say that GTAV left the Game Pass library a week or two ago when RDR2 entered. Games leaving Game Pass are typically featured in the "Leaving Soon" section of the Game Pass app on console and mobile, and this section is typically updated every two weeks. /1

[Xbox Ambassador Oracle @XboxAmbOracle]

@bryce27691851 @Microsoft @XboxSupport Hi, while the adjustment to turn off custom gamerpic uploads is a temporary measure, unfortunately there is currently no announcement regarding when the feature will be reactivated.

[Xbox Ambassador Oracle @XboxAmbOracle]

@zito01 @XboxSupport Hi, I'm thinking this is related to a current service outage affecting a number of users. To check the status of the issue and/or request a notification when the issue has been resolved, you can visit the following link: https://t.co/0jpAp3Bvr2 /1

[Xbox Ambassador Oracle @XboxAmbOracle]

@EdYagami95 @XboxSupport (2/2) If that doesn't resolve the issue, I'd recommend contacting Microsoft Rewards' customer service directly for assistance. You can do so here: https://t.co/6ULDJ8cap0

[Xbox Ambassador Oracle @XboxAmbOracle]

@EdYagami95 @XboxSupport (1/2) Hi, sorry to hear that's happening. If these are daily/weekly/monthly quests, make sure you have turned in the quests on either the Game Pass area on your console or the Game Pass app on a mobile device.