After 5 weeks of being locked out of my acc, @krakenpro has decided to ban me (for no reason). They've asked me to close positions and withdraw funds. Seems easy till you realise you have to get in touch with @krakensupport for that. Lets wait another 5 weeks for my money, great!
@krakensupport - last chance. With all due respect, get your shit together. Been locked out of my account for 5 weeks with immediate liquidation risk. Ticket #23111299 and #23302827. Next message is gonna be a group of everyone effected hier on X through my lawyer.
@Fartentine@krakenfx Lucky you with "days", gotta stay patient for a lot longer - I've been locked out of my account for 5 weeks without a single reply from @krakensupport . DM'ing them doesn't help either ...
@krakensupport@CryptoOsaka Yeah no need to spam and "We know its frustrating". Gotta stay patient for a lot longer - I've been locked out of my account for 5 weeks without a single reply from @krakensupport . DM'ing them doesn't help either ...
@Muaz_legend1ink@krakenfx Gotta stay patient for a lot longer - I've been locked out of my account for 5 weeks without a single reply from @krakensupport . DM'ing them doesn't help either ...
@rocketkingpriv@krakenfx@krakensupport So I am not the only one locked out of my account for 5 weeks withholding my money. Seems like @krakenfx found a new business model to make money ...
Either that, or they're hacked and buying time.
@FamousWatcnjqx@krakenfx Lucky you with 2 weeks, gotta stay patient for a lot longer - I've been locked out of my account for 5 weeks without a single reply from @krakensupport . DM'ing them doesn't help either ...
@elliottwavesp@krakensupport@krakenfx Lucky you with 72 hours, gotta stay patient for a lot longer - I've been locked out of my account for 5 weeks without a single reply from @krakensupport . DM'ing them doesn't help either ...
Day 38 of being locked out of my @krakenfx@krakenpro account for no reason and not hearing a single word from @krakensupport . Support is really top notch, 0/10 recommended
Is there any particular reason @krakenpro@krakenfx@krakensupport are seemingly dodging everyones support requests if its about account access or withdrawals? Maybe on purpose to buy some time? Just curious
@PBJ4Supper@krakenfx funny thing is, @krakensupport doesnt do anything apart from saying "oh weve bumped your request up". Still waiting ... This is ridicilous. Close to robbery almost. Locking accounts with money and open positions.
@Okmvvblvi@krakensupport Same here - unable to use my account for a month and just getting ignored by support even after 10+ emails, x support, chat support, everything... unbelievable