@FedExHelp This is not just an ordinary late delivery. The shipment contains flags ordered by my customers for the Rugby World Cup pool matches taking place this Friday and Sunday. If the shipment misses these matches, the flags may become practically worthless to my business and customers.
@FedEx@FedExHelp 9 days since pickup in Shanghai (20 Oct), still stuck in Guangzhou. Delivery was promised by 26 Oct. I’ve complained to FedEx China and Australia since 27 Oct, but still no clear answer. Customer-ordered flags may now be worthless. Please investigate urgently!