@snapchatsupport@snapchatsupport check your dms as a matter of urgency it will not be silent you cant just take away my safe place for no reason I will be taking this matter to Ofcom
@snapchatsupport I have sent you a dm please check your messages as a matter of urgency under Consumer Rights Act 2015 and alongside the UK Online Safety Act 2023
@snapchatsupport URGENT Appeal
I’m a DV survivor. Snapchat is the ONLY way I contact other survivors from my hostel.
Losing access = cut off from safety network has put me at risk
@snapchatsupport@snapchatsupport URGENT Appeal
I’m a DV survivor. Snapchat is my ONLY way to contact other survivors from my hostel.
You’ve cut off my safety network. Please prioritise.
UK Online Safety Act. Escalate to Ofcom if no reply by 16 Aug.
@snapchatsupport I have please check your messages and emails as i am escalating this matter to ofcom now as a matter of urgency under the consumer human act 2013 for my safety
@snapchatsupport Please ensure my safety details are attached to my file and reviewed as a priority. If there is no update soon, I will submit a formal complaint regarding compliance with my UK safety rights.
@snapchatsupport You have a legal duty under the Online Safety Act 2023 to prioritise and consider vulnerability and safety risks when making these decisions. I have already submitted all evidence of my situation to my open appeal
@snapchatsupport Hello Snapchat Support,
My account was locked falsely I have never posted anything against your guidelines. I am a vulnerable user in the UK, currently in emergency accommodation fleeing abuse.
@snapchatsupport My account was permanently locked by an automated system error I have never posted any content that breaks your Community Guidelines, and never posted or shared anything related to drugs or banned material.
@snapchatsupport My appeal is still “In Review”. Please escalate for urgent human review, fix this false lock, and treat my safety risk with full seriousness. Thank you.
@snapchatsupport@SnapchatSupport My account was locked by automated error — I have never posted anything against rules, or anything related to drugs. I am in the UK fleeing abuse, this account is my safety lifeline for location and trusted contacts.