Yankee Candle Europe

The official account for Yankee Candle Europe! Creating the world’s best loved long-lasting, true-to-life home fragrances

[Yankee Candle Europe @YankeeCandleEu]

@mikeyuk86 So sorry to hear about your experience 💔 We’d be happy to help! Please send us a DM with the details of your complaint and our team will get back to you as soon as possible. 💬✨

[Yankee Candle Europe @YankeeCandleEu]

@IanMCalvert Hello Ian, we’re so sorry to hear about your experience and truly appreciate you letting us know. Could you please send us a DM with a few more details about the problem?

We’d love the chance to look into this further and assist you!
Thank you,
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@o04qu4m4r1n30o Hi Aquamarine.
Please contact us through our contact us form and we would be happy to assist you further.
Please see the link below
https://t.co/8CvQhnMqyD
Simon
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@jam1esmith_ Hi J
Please send us a direct message and I would be happy to assist you further
Simon
Yankee Team

[Yankee Candle Europe @YankeeCandleEu]

@Emma2old Hi bRIGHT side of the road,

This scent is an active material and is still being manufactured.

Thank you,
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

We're working behind the scenes to improve the online shopping experience, which means we'll have to close our checkouts for a limited time. You can still order until 23:59 4 August to receive your order within 3-5 working days (UK orders). We'll be back very soon!

#YankeeCandle

[Yankee Candle Europe @YankeeCandleEu]

@Emma2old Hi,

If you are looking for "Sunflower Fields", it belongs to our Home Inspiration range which is available exclusively in selected supermarkets (such as ASDA or Tesco). We recommend visiting your nearest supermarket or a local Yankee Candle store.

Thank you,
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@govp Hi Lucy
Please send us a private message with your HF order number, and I would be happy to assist you further.
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@adamsampson18 Hello Adam, we are sorry you have not received your order. Please send us a direct message with your order number and email address so that we can locate the order in our system and assist you further. Thank you- Yankee Candle Consumer Service

[Yankee Candle Europe @YankeeCandleEu]

@Mattpd_uk Hi Matt
I am sorry that you are not happy with the fragrance experience from your candle.
If somebody has not replied to assist you already, please use our contact us form below and we get back to you as soon as we can to assist you.
Simon
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@elle_c23 Hello Eleanor! Thank you for reaching out to us. We are sorry you are having issues with your candle. Please provide us with more information and photographs via direct message and we will do our best to assist you further. Thank you, Yankee Candle Consumer Service

[Yankee Candle Europe @YankeeCandleEu]

@OOTDbyRosie Hello Rosie! We apologise for the delayed responses and the issue with your candle. Please send us more photographs of your candle in a direct message and we will do our best to assist you further! Thank you! Yankee Candle Consumer Service

[Yankee Candle Europe @YankeeCandleEu]

@Annaliese2209 Hi, Annaliese! We sincerely apologize for any inconvenience caused. I can confirm that order has been shipped and will arrive soon.
We sincerely apologize once again and hope you will enjoy our products!|

Thank you,
Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@monchler Hi, we are truly sorry to hear about this. We tried to send you a direct message but were unable to do so. Please reach out to us directly, so we can assist you further.
Thank you, Yankee Candle Consumer Care

[Yankee Candle Europe @YankeeCandleEu]

@emmabraz01 Thank you for reaching out to us! Our fragrance range changes regularly but I am sure we have something else that you will like! If you loved Holiday Magic we highly recommend trying Holiday Cheer or Christmas Eve fragrance! Thank you, Yankee Candle Consumer Service

[Yankee Candle Europe @YankeeCandleEu]

@Annaliese2209 Hi, Annaliese! We’re truly sorry for the inconvenience. Your case is in progress, and our representative is assisting you. Due to the sales season, we’re seeing high inquiry volumes but are doing our best to respond quickly. 😌 Thank you, Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@Jill73390878831 Hi Jilll, we are sorry to hear about your issue and we would be happy to assist. Please reach out to us via Private Message or by using our contact form https://t.co/8CvQhnMqyD. Thank you, Yankee Candle Team.

[Yankee Candle Europe @YankeeCandleEu]

@ThisIsHaden Thank you for your message.
We are happy to confirm that we already sent you a DM.

Yankee Candle Team

[Yankee Candle Europe @YankeeCandleEu]

@shanebonqu53209 Hi there! Thanks so much for loving our products! While we don’t have promo codes right now, you can check out all our current deals here 👉
https://t.co/yoAzNUZJ77 🕯️✨

[Yankee Candle Europe @YankeeCandleEu]

@Debbie50179736 Hi, Debbie! We are so sorry to hear about that and we have already sent a private message to you. Please kindly respond to us and we will be happy to look into this case further.

Thank you, Yankee Candle Team