At last they told me to withdraw my application and go through the process again which would take another 7-10 business days. Wow!!! Seems like they don’t care about their customers any more.
@AmericanExpress@AmexAU@AskAmex@amex
UTTERLY DISAPPOINTING - AMERICAN EXPRESS.
I had apply for an AMEX credit card, but after 3 days of follow up confirming and getting a verbal confirmation from their customer service of being approved, only to find out the next day that’s it’s being CANCELLED. Reason? (1/1)
What the first team said. They wasted 4 days and had zero communication, they called me to confirm my identity and documentation, but they did not say that my application is CANCELLED. This is so frustrating, disappointing and extremely negligent behavior..
@omidkordestani@pearson@9NewsAUS@VicOmbudsman
I spoke to PTE customer care, and they were so rude. They personally attacked me questioning on my visa expiry which they have no right to ask for and when confronted them they never apologized me the PTE agents were Henry and Andy.
I had my PTE exam on 10th of August, but it got cancelled due to PTE’s software issue. Now PTE is telling me to wait for them to action it with no ETA. Customer service is of no help at all. It’s very urgent for me to give this exam. Feels like a real scam.
@pearsonlanguage
I had my PTE exam on 10th of August, but it got cancelled due to PTE’s software issue. Now PTE is telling me to wait for them to action it with no ETA. Customer service is of no help at all. It’s very urgent for me to give this exam. Feels like a real scam.
@pearson
@pearsonlanguage Can you please confirm any information about my order number in DM? Or it’s just a reply to suppress any tension on social media? Cause I haven’t provide you any information yet. Please respond. Thanks.