Yasmin Bauer

[Yasmin Bauer @YasminBauer2]

@pulvardon @Grantfiero @SAS My flight was Hamburg (GER) - Copenhagen - San Francisco. SAS never shipped my bag, I had my sister go the airport - I think the airports are super overwhelmed. My sister could just go through all the unclaimed suitcases - no one cared.

[Yasmin Bauer @YasminBauer2]

@SAS where IS my bag after my sister dropped it at AHS @HamburgAirport? It was suppose to arrive yesterday in SFO but guess what it didn't? I think this is a case for a lawyer now... Tracer does not work, phone numbers don't work. How are you even operating? Two weeks now!

[Yasmin Bauer @YasminBauer2]

@pulvardon @Grantfiero @SAS My flight was Hamburg (GER) - Copenhagen - San Francisco. SAS never shipped my bag, I had my sister go the airport - I think the airports are super overwhelmed. My sister could just go through all the unclaimed suitcases - no one cared.

[Yasmin Bauer @YasminBauer2]

@Grantfiero @pulvardon @SAS My sister found my bag at HAM - and it should be arriving today. Tracing system never updated so my guess it doesn't work. I was NEVER able to reach someone from @SAS, my only interaction was with a lady from contracting firm at SFO. Hope you find your bag soon!

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS Status of my bag hasn't changed --- hmm!

[Yasmin Bauer @YasminBauer2]

@SAS - our luggage is missing - traveled from Hamburg to San Francisco with layover in Copenhagen on June 11th. I'm pretty sure that the luggage did not make it into the airplane in Hamburg. 24 hours have passed and I'm worried that we are now in the 5%. We filled out the form.

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS So my sister FOUND my bag in HAM (grab and go), she brought to the Hamburg AHS station and they told us to take care of it! 1 day later and the status hasn't been updated. @SAS please GO to the AHS checkpoint and make sure by bag gets send! A whole day for my sis to do your job.

[Yasmin Bauer @YasminBauer2]

@nobody_teddy Mein Koffer wurde nie aufgegeben - ich wohne in den Staaten. Angeblich gibt es keinen SAS Verantwortlichen vor Ort. Viel Glück bei der Suche!!!

[Yasmin Bauer @YasminBauer2]

@nobody_teddy Hi, ja meine Schwester hat meinen Koffer in Hamburg gefunden. Terminal Tango - bin international geflogen aber er war bei den domestic Koffern. Du musst mehrfach an der Tür klingen, dann lassen sie dich rein. Viele Koffer stehen dort.

[Yasmin Bauer @YasminBauer2]

@CPHAirports Hi Nana, my sister and I found the bag. It is at @HamburgAirport. Thanks!

[Yasmin Bauer @YasminBauer2]

@CPHAirports I tried calling @SAS for my lost baggage. It could be in Copenhagen since this was my layover (HAM-CPH-SFO) June 11th. I've done all steps but no success. Can someone look for my bag? Phone number(s) don't work.

[Yasmin Bauer @YasminBauer2]

@CPHAirports Hi, this phone number is never available - if you would kindly connect with someone that I'll be able to reach that'd be fantastic - is the suitcase situation similar to HAM (chaotic) or everything's normal?

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS @HamburgAirport - can someone AGAIN check on AHS - they haven't even updated my status BUT we FOUND my SUITCASE! This is so much work unbelievable!!!!

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS Thank you! My sister is currently looking through all the unclaimed luggage and guess what the suitcase never left HAM.

[Yasmin Bauer @YasminBauer2]

@SAS 10th day without any update for my missing luggage - just posting for awareness - I've done all required steps at more - no one available anyways.

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS Okay, thank you! @SAS the suitcase still needs to get to my destination which is Oakland - what would be the plan here?

[Yasmin Bauer @YasminBauer2]

@SAS now 8 days without locating my bag! NO PHONE NUMBERS WORK - YOU ARE COMPLETELY ALONE AS. A CUSTOMER! WOW THANKS - don't even bother with the auto-recommendation post - just posting for awareness :)

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS @HamburgAirport and @SAS my sister will travel two hours from Flensburg to HAM to look for my bag - I want to ensure that she's able to look for already checked in suitcases. 8 days without a sign or help. DIY

[Yasmin Bauer @YasminBauer2]

@HamburgAirport @SAS Thanks, my luggage is checked in - so can you make sure that the person can come in? Also, by picture I don't mean a physical picture just an information of the situation - is there a chaos? Its been 7 days without A sign.

[Yasmin Bauer @YasminBauer2]

@tklingeb888 @AirJastin @HamburgAirport @SAS Super meine Schwester faehrt am Montag hin, mein Gepaeck ist bereits eingecheckt, hoffe sie hat Einsicht.

[Yasmin Bauer @YasminBauer2]

@AirJastin @HamburgAirport @SAS Nice, I'm in San Francisco and now have to send somebody :D