@hawks_london@nfluk_tickets@TicketmasterCS Thanks, but I activated the account no problem yesterday using the Client ID no. and even set up a password and logged in at the same time, it went wrong when I tried to login again to purchase the tickets….now I’m getting a message that my login can’t be found at all!
@nfluk_tickets@TicketmasterCS I cannot login and purchase NFL London tickets as my password has not been accepted multiple times, and I have received no reset email despite spending hours trying - my account was activated yesterday as instructed - very frustrating -please help!
@loreckc@TicketmasterCS I've had exactly the same problem @TicketmasterCS I followed all of the instructions and site does not recognise password and no email to reset has been received despite multiple attempts over hours and hours
@loreckc@TicketmasterCS I have exactly the same problem @TicketmasterCS the site doesn't recognise my account at all, let alone the password being 'incorrect'. I've spent hours and hours on this and activated yesterday as instructed -no reset emails received
@LewisAtlantis @c2c_Rail I've reached the magic day 56. I would have thought that c2c should be sorting the oldest ones first and putting resources onto this...the stock answer of 'we are very busy etc' is tattooed on my brain
@c2c_Rail Can you confirm if there have been any refunds to anybody yet? I’m on day 51 since handing in season tkt and the only info back is that there are lot to process and I have to wait.The email & phone contact say the same - any info other than the copy and paste one would be helpful
@c2c_Rail They do not reply to emails. My 3 questions- Are refunds actually happening? What is the criteria for how they are being sorted? As my tkt was a replacement for damaged card and shows zero value I need to make sure my refund isn’t ignored - can you ask contact@c2c to contact me
@c2c_Rail Concerned that as my ticket was a replacement for damaged card and showed value of £0.00 but cost thousands, that my refund will be ignored - any answer other than ‘volumes’ of refunds is appreciated
@c2c_Rail Pls can you confirm if C2C have issued refunds at all? I understand volumes reason. What order are they processed? By station, date form handed in etc? Being told this would help expections. I handed tkt in at Grays 23rd Mar, have stamped receipt form but was given no ref no.
@c2c_Rail Pls can you confirm if C2C have issued refunds at all? I understand volumes reason. What order are they processed? By station, date form handed in etc? Being told this would help expections. I handed tkt in at Grays 23rd Mar, have stamped receipt form but was given no ref no.