@Sam__P Hello there, is it possible to know the email address that you've used when you created your YoBike accounts? That information will help our Accounts Team from checking your account and for further assistance. Looking forward to hear from you. Have a nice day!
@CathrinSvendsen
Hello there,
Thanks for reaching YoBike and apologies for the late response.
Will escalate this to our Mobility Team for them to arrange for pick up.
Please let us know if you need further assistance.
Sorry for the inconvenience caused and have a nice day...
@kirstiedeb Hello Kirstie, thanks for reaching YoBike and apologies for the late response. Is it possible to know the exact location of the bike so we can escalate this to our Mobility Team for them to arrange for pick up. Looking forward to hear from you. Regards!
@stu_the_supply Hello Stuart! Thanks for reaching YoBike and apologies for the late response. Is it possible to know the exact the email address that you've used when using YoBike Account? That information will help us to investigate further. Looking forward to hear from you. ...
@Ellins89 Hello Andy! Thanks for reporting this issue and apologies for the late response. Will escalate this to our Mobility Team for them to arrange for pick up. Sorry for the inconvenience caused and have a nice day. Regards!
@Nelson_Nakes Hello there! Apologies for the late response. Is it possible to know the email address or mobile number that you've used when you registered your YoBike account? That information will help us to check your history. Looking forward to hear from you!
@h_ilaria_ous Hello there! Thanks for reaching out and apologies for the late response. Is it possible to know the email address that you've used in YoBike? That information will help us to investigate the problem. looking forward to hear from you, Regards!
@martr101 Hello Martin! Thanks for reaching out. Is it possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike. Looking forward to hear from you. Regards and keep safe!
@scottthomasss05 Hello Scott! Thanks for reporting this issue. Is it possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike. Thanks and keep safe!
@lou_bradshaw We always take care of your safety and health. Given the exceptional circumstances due to the evolution of the COVID - 19 virus outbreak, we are temporarily suspending our YoBike service in Bristol from Wednesday April 1, 2020. Thank you for understanding. Keep safe
@KennyKennyKenny Hello Kenny! Thanks for reporting this issue. Will report this to our Mobility Team for them to collect the bike once our operation will resume. Have a nice day and keep safe!
@ToM_BaL Hello Tom! Thanks for reporting this issue. Is it possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike once our operation will resume. Thanks in advance. Stay safe!
@KennyKennyKenny Hello there! Apologies for the late response. It is possible to know the exact location of the bike? That information will help our Mobility Team from picking up the bike. Looking forward to hear from you. Regards!
@tuco_tuco Hello there! Could you please provide the exact email address or phone number that you've used when you create your YoBike Account? For us to process your request. Looking forward to hear from you. Keep safe!