Yogeshwar Dayal Agarwal

SDE - @Adobe Ex- @Samsung, @Innovaccer | Chess, Badminton Enthusiast

[Nandkishor @devops_nk]

Software Engineers after reading this tweet

[Priyansh Agarwal @Priyansh_31Dec]

Who is benefiting from using Instagram? IMO it is just a slop generating machine with the only aim of getting you to waste your time, exhaust yourself and feel worse about yourself, all while being shown ads.

I waste a lot of time on it too and I blame myself for being pulled in to use it so much. There is a stark difference between my ability to focus on things for longer when I compare my current self with the 4 years younger self.

[MadSteins @mad_steins]

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[Justin Bieber @justinbieber]

If I hit this dictation button after sending a text and it beeps and stops my music one more time,

I’m gonna find everyone at apple and put them in a rear naked choke hold

Even if I turn off dictation I somehow hit the voice note thing

The send button should not have multiple functions in the same spot

[Arjun Erigaisi @ArjunErigaisi]

So heartbreaking💔
Isn't this clip from Danya's last stream more than good enough to understand how much his mental health was affected by the baseless accusations by Kramnik?
@FIDE_chess Ethics Commission must step up and prevent Kramnik from playing with mental health of others

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

@SwiggyCares @Swiggy @SwiggyCares havenot received any update on the refund ? Has this where your standard has gone down to? Kindly initiate . #Swiggy#fraud #badexperience

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

Dear Swiggy Support Team,

I placed an order #216494835440251 from Khadak Singh Ka Dhaba. However, I received the order from The China Door instead.

Kindly look into this issue at the earliest and arrange for the correct order or initiate a refund.
@Swiggy

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

@SwiggyCares @Swiggy The food was STALE too This is the pathetic experience @Swiggy @SwiggyCares gives its customers?! Instead of help, we only get USELESS automated replies. SHAMEFUL service. Where’s my REFUND?! #SwiggyScam #SwiggyFail #CustomerFirst

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

@ZeptoNow

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

Thread 🧵: My disappointing experience with @ZeptoNow — deceptive pricing, hidden charges & shady “free” offers.

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

5/ Zepto must be transparent in its pricing and not use deceptive tactics to push customers toward specific payment options.
I urge @ZeptoNow to:
•Fix this issue
•Apologize
•Refund the hidden charge
•And ensure true transparency for future users

#Zepto #ConsumerRight

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

4/ This is not just poor service — it’s a breach of trust and a textbook example of manipulative app design.
•Fake discount math
•Hidden charges post-confirmation
•No order cancellation

All of this on an app that markets itself as “fast and reliable.”
@ZeptoNow

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

3/ Then came the final blow. After noticing the inflated charges and trying to cancel the order within seconds, Zepto didn’t allow cancellation.

So they trick you into confirming with hidden fees and then lock you in. How is this acceptable?

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

2/ On top of that, I chose Pay Later (which was highlighted in a big red button). Right after that, ₹15 got silently added as “Cash Handling Fee.”

At no point was this clearly disclosed before confirming payment.
Classic case of dark UX patterns. #Shady @ZeptoNow

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

1/ Ordered basic groceries worth ₹242.99 from Zepto.

Applied a ₹125 promo voucher (Free Cash), which should’ve reduced my total significantly. But what happened?
The bill only dropped to ₹106.99 – that’s a mere ₹36 discount, NOT ₹125. 🤔

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

@ShiprocketCare Why was the return cost changed from 339 to 279?

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

A package was lost.
No delivery attempt was made.
Only 40–50% refund offered.
No escalation path.
No accountability.
And this is just one of many issues with @ShiprocketIndia.
🧵👇
#Ecommerce #Logistics #Shiprocket #SellerExperience

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

@ShiprocketCare Why was this policy not communicated by you? Why was it lost after communicating for days that where was the product? It has been stated more than 100 times that the whatsapp thing was not initiated by us?

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

7/
If you’re a seller who’s faced similar problems with Shiprocket, please share your experience.
Let’s push for a platform that’s actually reliable and accountable.
#CustomerSupport #Transparency #D2C #Logistics #Shiprocket #EcommerceIndia

[Yogeshwar Dayal Agarwal @YogeshwarDAg]

6/
@ShiprocketIndia is supposed to be an enabler for e-commerce sellers.
But this experience shows a serious gap between their promise and the actual support we receive.

Sellers deserve:
✅ Transparency
✅ Timely help
✅ Clear answers