YouTubeHelpDeskCentre

Updates & answers from the Help Desk Centre that brings you YouTube, Helping in: English, Espanol, Portuguese, François

[YouTubeHelpDeskCentre @YouTubeHelpCen]

This is fixed! Analytics in YouTube Studio are back up and running across all devices, and you should be able to access all your data with no further issues. Thanks for your patience while we got this resolved❤️

[TeamYouTube @TeamYouTube]

This is fixed! Analytics in YouTube Studio are back up and running across all devices, and you should be able to access all your data with no further issues. Thanks for your patience while we got this resolved❤️

[YouTubeHelpDeskCentre @YouTubeHelpCen]

nopixel V is officially live. experience the next era of GTA RP, and stay tuned for an exclusive YouTube series coming your way soon.

[YouTube @YouTube]

nopixel V is officially live. experience the next era of GTA RP, and stay tuned for an exclusive YouTube series coming your way soon.

see what's new: https://t.co/8Wot8my0h0

[YouTubeHelpDeskCentre @YouTubeHelpCen]

This issue has been fixed! To enable the fix, please force close your YouTube app (swipe up and reopen it). Thanks for bearing with us! https://t.co/PBewtIDJSP…

https://t.co/zp3yntbLkK

[TeamYouTube @TeamYouTube]

This issue has been fixed! To enable the fix, please force close your YouTube app (swipe up and reopen it). Thanks for bearing with us! https://t.co/Un3cDpvgo7

[YouTubeHelpDeskCentre @YouTubeHelpCen]

meet the creators bringing you a front row seat to the #FIFAWorldCup ⚽

follow their adventures across Canada, Mexico & the United States as they go behind the scenes, party with fans from around the world, and capture the excitement of the greatest show on earth.

[Updates From YouTube @UpdatesFromYT]

Yesterday we welcomed @GavinNewsom and YouTuber @shelbychurch for #YouTubeInSession to discuss how platforms have become dominant spaces for political discourse and why transparency matters.

[Updates From YouTube @UpdatesFromYT]

You asked. We listened. Custom thumbnails are coming soon to YouTube Shorts.

Here’s what you need to know:
🎨 More Creative Control: @YouTube Partner Program creators can now upload custom thumbnails to showcase their unique style.
🚀 Broader Access Coming: This feature will expand to more creators over time.

[TeamYouTube @TeamYouTube]

Creators: We're updating YPP terms to better match how audiences watch today & bring you new ways to earn. To avoid gaps in earnings, review & accept new terms in Studio by Jan 31, 2027.

Read more about the updates here 👇: https://t.co/sNL9RHT7Xy

[TeamYouTube @TeamYouTube]

To confirm, have you already tried recovering your account? If not yet, you can do this by following the instructions listed here: https://t.co/hJZ7aCEFF0

We know how stressful it is dealing w/ a compromised acct. If none of the steps or resources on that page help you get your channel back, let us know & we can try to figure it out

[TeamYouTube @TeamYouTube]

We’re aware that some of you are seeing video details, like the title, comments & buttons, disappear after exiting full-screen mode on the YouTube app (primarily on iPad). We're on it and working on a fix! 🛠️

Follow along for updates here ➡️ https://t.co/gIDlo7Ru5t

[TeamYouTube @TeamYouTube]

Starting 8/24, views will count the moment a video begins to play (w/ no minimum watch time) across all formats (VOD, Shorts, & Live). We’re standardizing views to reflect creators’ true exposure across YouTube, making it easier to show their value to brand partners.

This update won't impact creator earnings or YPP eligibility.

Details: https://t.co/dtFACmLJLM

[TeamYouTube @TeamYouTube]

Update: The disappearing video details after exiting full-screen mode issue on the YouTube app for iPad has been fixed! 🛠️

Simply download the latest YouTube app update on your iPad, and you can jump back into your favorite content w/ all your video details right where they belong ❤️

[TeamYouTube @TeamYouTube]

Hi Creators, we've seen reports that some of you are missing the 1 of 10 ranking for long-form videos on the Studio mobile app. Our team is aware & working on a fix! 🛠️

In the meantime, Studio on web & Shorts are *not* affected. You can follow along for updates on our Community Forum: https://t.co/JrPEUHMT8H

[TeamYouTube @TeamYouTube]

If you’re running into a black screen on YouTube TV or missing video thumbnails on the YouTube app (primarily in Texas, US), we’re on it! 🛠️

Our teams are actively investigating & working to mitigate the issue. Thanks so much for your patience—follow along for updates here ⬇️ https://t.co/7H9yKogHUG

[TeamYouTube @TeamYouTube]

This is fixed now! The 1 of 10 ranking scorecard should be visible again in your Studio mobile app dashboard. Thanks for hanging in there while we got this sorted out!

[TeamYouTube @TeamYouTube]

Update: this is now fixed! 🛠️ Users (primarily in Texas, US) should now be able to load YouTube TV and view video thumbnails on the YouTube app normally. Thanks for hanging in there with us! ❤️

[TeamYouTube @TeamYouTube]

Football season is back! We’re thrilled to bring you NFL Sunday Ticket exclusively on YouTube for the 2026-2027 season. 🏈

From customizable Multiview to flexible plan options, check out our full breakdown of features and key info to make sure you’re ready for gameday in our forum post: https://t.co/QkN3O5wJhc

[YouTubeHelpDeskCentre @YouTubeHelpCen]

Sharing your TV with others? You can now lock your YouTube account with a four-digit code for additional peace of mind.

Here’s how you can enable account lock and secure your account on your TV ➡️ https://t.co/08qdaRsAXz