You Need Rehab

[You Need Rehab @You_Need_Rehab]

@qrsupport you lost my bags for 20 days and now it’s been 2 months and I haven’t received a penny in compensation for the distress you caused me. Absolutely disgusting.

[You Need Rehab @You_Need_Rehab]

@qatarairways is offering me $150 for losing my bag for 21 days. That's $7 per day and doesn't even cover basic expenses of medication and clothing. It is disgraceful how they treat their customers. @qrsupport

[You Need Rehab @You_Need_Rehab]

@qrsupport it's been a month since I experienced the most distressful travels and not a single response to 1000 requests? What is going on? Disgraceful.

[You Need Rehab @You_Need_Rehab]

@qrsupport I have written 10+ customer complaint emails and haven't gotten a single response. You lost my bag for 21 days and damaged it on return, and haven't issued me a penny of compensation, let alone the mental distress you caused. You're disgraceful.

[You Need Rehab @You_Need_Rehab]

@qrsupport you lost my bag for 22 days and you have not owned up to any part of it or offered me a penny in compensation. I am so disappointed at your lack of service and the distress you have caused emotionally, physically, and financially.

[You Need Rehab @You_Need_Rehab]

@qatarairways do you think it is ok to lose someone's luggage for 21 days and fail to give any of their complaints a single ounce of concern or give them a penny of compensation? I've never experienced such terrible service from any airline.

[You Need Rehab @You_Need_Rehab]

@IKEAUSA “a supervisor will call you back in a couple hours” - it’s been 5. Thanks #ikea

[You Need Rehab @You_Need_Rehab]

@IKEAUSA been sleeping on a sleeping bag for one month now because i paid for IKEA delivery #ikea

[You Need Rehab @You_Need_Rehab]

@IKEAUSA 10+ hours on the phone waiting, 40+ emails sent out, 10 tweets - but still can’t get IKEA to schedule my bed to be delivered I purchased ONE MONTH ago #ikea

[Shailesh Panth @spanth]

Hey @ikeausa, @ikea, you know what is worse than giving your customers (purchasers) long estimated wait times (i.e. 42 minutes)? Making them wait twice as long. It was only bearable because I was able to put together two #IKEA furniture while waiting. #BrokenCustomerService

[You Need Rehab @You_Need_Rehab]

@IKEAUSA SOMEONE FUCKING RESPOND TO ME

[You Need Rehab @You_Need_Rehab]

@IKEAUSA HOW DO YOU EXPECT ME TO BE ON THE PHONE FOR 5 HOURS

[You Need Rehab @You_Need_Rehab]

@IKEAUSA YOU GUYS SHOULD SHUT DOWN AS A COMPANY

[You Need Rehab @You_Need_Rehab]

@IKEAUSA PICK UP YOUR GOD DAMN PHONES

[You Need Rehab @You_Need_Rehab]

@IKEAUSA FIX YOUR CUSTOMER SERVICE IF YOU STILL WANT CUSTOMERS

[You Need Rehab @You_Need_Rehab]

@IKEAUSA IT'S BEEN A MONTH SINCE I PLACED MY ORDER FOR DELIVERY AND HAVEN'T RECEIVED IT YET - 5 HOUR PHONE CALL WAITS, 20+ E-MAILS SENT OUT WITH NO RESPONSE. YOU GUYS ARE INSANSEEEEE!

[You Need Rehab @You_Need_Rehab]

https://t.co/Ndj3p5QRlI

[You Need Rehab @You_Need_Rehab]

@irfansharifm thank you!

[HBS MBA Admissions @HBSadmissions]

It's been a busy day for our #peekHBS2016 participants! Study groups, two cases, alum panels, & a faculty lecture.

[You Need Rehab @You_Need_Rehab]

#ipsy https://t.co/hqz551QU2I