Altamash Ansari

[Altamash Ansari @Young_Lord94]

@AJIOLife You charge 23 rps from the customer which is non refundable and then give such services. High time i should stop shopping from Ajio. @AJIOLife

[Altamash Ansari @Young_Lord94]

You guys charge rps 23 which is non refundable for logistics services right. 2wice i tried exchanging the package which dint happen. I had no other option then to return it and now the return is getting delayed because the courier guy is in no mood to come. @AJIOLife

[Altamash Ansari @Young_Lord94]

How many more follow-ups do I have to make before you process the full refund? This has been dragging on for far too long. Please stop giving conflicting updates and process the pending refund immediately @flyspicejet

[Altamash Ansari @Young_Lord94]

@MoCA_GoI kindly look into the matter at the earliest as its been delaying since 40 days also @flyspicejet clearly fooling around and its really frustrating now

[Altamash Ansari @Young_Lord94]

@Div_Thakur__ @Paytmcare @flyspicejet @vijayshekhar Buddy thats the same response i’ve been receiving from @flyspicejet for a refund pending since 40 days. It seems fooling customer is their way of being customer centric.

[Altamash Ansari @Young_Lord94]

@Div_Thakur__ No i had booked it through a travel agent, yes the refund has been pending over a month now.

[Altamash Ansari @Young_Lord94]

@MoCA_GoI What nonsense, @flyspicejet is just fooling around. The travel agent has clearly mentioned that the refund is pending from your end of which i’ve already informed spicy jet. Attaching it again

[Altamash Ansari @Young_Lord94]

@flyspicejet Awaiting update @flyspicejet

[Altamash Ansari @Young_Lord94]

@MoCA_GoI No the travel partner has cleared stated that the refund is still under review from the airlines end. PFB the attachment @MoCA_GoI

[Altamash Ansari @Young_Lord94]

@flyspicejet I have DM’d the details to you, despite the same information being attached to the original post. Kindly expedite the refund process, as this prolonged delay is becoming increasingly frustrating. Looking forward to a prompt resolution. @flyspicejet

[Altamash Ansari @Young_Lord94]

@MoCA_GoI It has now been over 24 hours since I raised this issue, and I am still awaiting a meaningful response. @flyspicejet @MoCA_GoI

[Altamash Ansari @Young_Lord94]

@flyspicejet It has now been over 24 hours since I raised this issue, and I am still awaiting a meaningful response. @flyspicejet

[Altamash Ansari @Young_Lord94]

@flyspicejet It has now been over 24 hours since I raised this issue, and I am still awaiting a meaningful response. @flyspicejet

[Altamash Ansari @Young_Lord94]

@flyspicejet @travomint1 Awaiting response @flyspicejet

[Altamash Ansari @Young_Lord94]

@flyspicejet Dear team,

The PNR mentioned above isnt correct, our PNR was UJNSWX. Also we had booked our ticked through @travomint1

[Altamash Ansari @Young_Lord94]

@AjioCares @AJIOLife @delhivery I guess you pickup guys are either mentally unstable or they themselfs are not available @AJIOLife @delhivery called him 2wice but as expected it went ringing.

[Altamash Ansari @Young_Lord94]

@AjioCares This is what your trying to help me 😂😂😂 heights of pathetic customer service @AJIOLife @delhivery

[Altamash Ansari @Young_Lord94]

@AjioCares Diving into what ? 8 days and you could arrange a pickup guy ? How much more time you guys need. Tell me so that i don’t to follow up everyday as i really sick of this !!!! @AJIOLife

[Altamash Ansari @Young_Lord94]

@help_delhivery First it was the customer was not available and now the pickup is delayed due to operational issues !!! I really don’t understand why is it taking so long to just come and collect the package @delhivery