Customer Care

[Chitrangana Chauhan @ChitranganaC]

@ZARA_Care @ZARA when will you do my refund ? It’s been 3 months since I returned my order and more than 20 days since I have my bank details in inbox. I have not received any refund yet! I’m going to consumer court for this

[Customer Care @ZARADm_Hub]

@ChitranganaC Hello!Thank you for contacting us.
Regarding your issue, we deeply apologize and would like to look into this further. For quick assistance kindly provide via DM your:

✅Full name.
✅Phone number.
✅Email address.

https://t.co/v0C5zBOyMm

[Sylvia @SylwiaFlower]

@ZARA_Care @UOKiKgovPL @ZARA Zgodnie z regulaminem sklepu @ZARA środki powinny do mnie wrócić w ciągu 14 dni. Minął ponad miesiąc. I jak pisałam, zero pomocy, chęci rozwiązania.

[Customer Care @ZARADm_Hub]

@SylwiaFlower Witam, przepraszamy za niedogodności i takie doświadczenia z nami. Chcielibyśmy dokładnie przyjrzeć się poruszonej kwestii. Prosimy o śledzenie nas i podzielenie się nią z nami poprzez wiadomość prywatną.
•Imię i nazwisko,
•Numer telefonu,
•Adres e-mail,

[mknbkr @bkrmkyn63]

@ZARA @ZARA_Care Yardımcı olamıyorsunuz yaklaşık 1 hafta önce de bilgileri gönderdim kargo şirketine bilgi verildi şeklinde dönüş yapıldı.Kargo firmasını aradığımda yoğunluktan dolayı şubede bekletiliyor şeklinde cevap verildi!!

[Customer Care @ZARADm_Hub]

@bkrmkyn63 Merhaba, size yaşattığımız rahatsızlıktan ve böyle bir deneyimden dolayı özür dileriz. Dile getirilen endişeyi yakından incelemek istiyoruz. Lütfen bizi takip edin ve DM yoluyla bizimle paylaşın.
•Adınız, soyadınız,
•Telefon numaranız,
•E-posta adresiniz,

[cennion @cennion1]

@zara Dear Zara, My parcel only contained two of the 12 items I ordered. The parcel has definitely not been split was not tampered with. Instead I received other items of clothing that I did not order! Customer service said “warehouse packed and dispatched all items correctly”

[Customer Care @ZARADm_Hub]

@cennion1 Hello!Thank you for contacting us.
Regarding your issue, we deeply apologize and would like to look into this further. For quick assistance kindly provide via DM your:

✅Full name.
✅Phone number.
✅Email address.

https://t.co/v0C5zBOyMm

[Harshita Mehton @iiamharshita]

@ZARA @ZARA_Care Unable to DM you. Can you send a hi? I am happy to share the bills

[Customer Care @ZARADm_Hub]

@iiamharshita Hello!Thank you for contacting us.
You can easily reach out to us by sending a DM, click on below,For quick assistance kindly provide via DM your:

✅Full name.
✅Phone number.
✅Email address.

https://t.co/v0C5zBOyMm