ZakMack

Blue creature on the internet with brain cells that run on Windows Vista

[ZakMack @ZakMack_]

@discord_support @discord Still the victim of spyware, and you guys aren't going after the hacker. They bragged about it in DMs, showed my monitor and demanded crypto. Need a human to help for more than five minutes.

Hacked account ticket: #67604191
Ban appeal ticket: #67807443

[ZakMack @ZakMack_]

@Fluffypaws420 @discord_support @discord Deeply appreciate it but that was the first thing I did! I full wiped my computer twice (Didn't save anything, not worth it), re-installed Windows entirely and scrubbed Google Chrome clean. Very important to do all of that otherwise yes sadly they can backdoor easily again.

[ZakMack @ZakMack_]

@discord_support @discord Still the victim of spyware, and you guys aren't going after the hacker. They bragged about it in DMs, showed my monitor and demanded crypto. Need a human to help for more than five minutes.

Hacked account ticket: #67604191
Ban appeal ticket: #67807443

[ZakMack @ZakMack_]

@discord_support @discord In less than two minutes: 150+ unfriended, 40+ unblocked, 30+ servers left, 100+ DMs closed, randomly added someone who then demanded crypto/claimed he did it, randomly invited to group chats and immediately reported - Yet that's not suspicious??

[ZakMack @ZakMack_]

@discord_support @discord_support Okay I see we've touched the ticket by copy/pasting in a message stating that I violated terms of service before closing it. That's nice.

Can we instead try to investigate the spyware issue, a hacker having my data and appeal the ban please?

Ticket #67807443

[ZakMack @ZakMack_]

Hey @discord_support, can you please send someone to investigate ticket #67807443? Spyware compromised my computer and I'm 11-days into my ban. Had to focus on recovering financials before my account, now Im worried about losing my Discord to the two week deadline. Sorry, thanks!